FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · CALIFORNIA

Cold Stone Creamery franchise in California: what the public record shows

Franchisees of Cold Stone Creamery in California have taken 244 SBA loans in the FY1991–present FOIA files (average $236,821). Those approved through FY2020 defaulted at a rate not clearly different from franchise loans made in the same years nationally: 28 charge-offs among 181 resolved loans, where about 37 would be expected (0.8×). Cold Stone Creamery's national ratio is 1.4×.

SBA loan outcomes · Californiavs same-year franchise loans

Loans in CA

244

Charged off (all years)

28 of 185

Loss ratio in CA (not clear)

0.8×

Loss ratio nationally

1.4×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = CA. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · California vs nationalTypical density

Businesses in this industry

79,264

statewide, all operators

Per 100k residents

201

national 179.9

Versus the country

+12%

denser

Every business in Cold Stone Creamery's industry operating in California — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · California vs nationalHigh wage pressure

Avg weekly wage, this industry

$643

California, BLS QCEW 2025

National average

$537

same industry, all states

Versus the country

+20%

costlier to staff

What Cold Stone Creamery's industry actually pays workers in California, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Same-sector systems with SBA loan history in California12 systems
SystemLoans in CACharged off (all years)Loss ratio in CAUnits in CA
Subway57325 of 4630.3×1,783
Quiznos34676 of 2771.2×NOT CLEAR—
Baskin-Robbins22828 of 1720.9×NOT CLEAR—
Mountain Mike'S Pizza12711 of 820.9×NOT CLEAR—
Togo'S Eatery12217 of 1060.8×NOT CLEAR—
DENNY'S1196 of 960.4×327
Juice It Up9718 of 661.2×NOT CLEAR—
Round Table Pizza972 of 600.3×—
DAIRY QUEEN9411 of 761.0×NOT CLEAR—
Papa Murphy'S912 of 710.1×—
Wienerschnitzel9113 of 711.1×NOT CLEAR—
Wetzel'S Pretzel805 of 530.6×NOT CLEAR—

Other systems in Cold Stone Creamery's sector whose franchisees borrowed in California. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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