FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · MASSACHUSETTS

Exxon franchise in Massachusetts: what the public record shows

Franchisees of Exxon in Massachusetts have taken 9 SBA loans in the FY1991–present FOIA files (average $417,055). Fewer than 30 of them were approved through FY2020 and have resolved, so no local loss ratio is published. Exxon's national ratio is 0.5×.

SBA loan outcomes · Massachusettsvs same-year franchise loans

Loans in MA

9

Charged off (all years)

0 of 5

Loss ratio in MA

—

Loss ratio nationally

0.5×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = MA. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Massachusetts vs nationalTypical density

Businesses in this industry

2,250

statewide, all operators

Per 100k residents

31.5

national 30.2

Versus the country

+4%

denser

Every business in Exxon's industry operating in Massachusetts — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Massachusetts vs nationalTypical wages

Avg weekly wage, this industry

$1,145

Massachusetts, BLS QCEW 2025

National average

$1,002

same industry, all states

Versus the country

+14%

costlier to staff

What Exxon's industry actually pays workers in Massachusetts, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Same-sector systems with SBA loan history in Massachusetts11 systems
SystemLoans in MACharged off (all years)Loss ratio in MAUnits in MA
Meineke243 of 18——
Shell Service Station150 of 9——
Napa Auto Parts130 of 5——
Cottman Transmission123 of 9——
Aamco Transmissions112 of 8——
Matco Tools113 of 8——
Sunoco Service Station110 of 9——
Mobil Oil (Stations)90 of 6——
Midas Muffler Shop81 of 7——
Maaco60 of 5——
Midas50 of 2——

Other systems in Exxon's sector whose franchisees borrowed in Massachusetts. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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