FDD ITEM 20 · FISCAL 2022–2024
1-800-FLOWERS/1-800-FLOWERS.COM Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2024), 1-800-FLOWERS/1-800-FLOWERS.COM reported 50 franchised outlets at year end. 5 of 53 franchised outlets open at the start of the year left the system — an annualized exit rate of 9.4%— while 2 new outlets opened. Systemwide units moved -10.5% over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 66 | 57 | 54 |
| Opened | 0 | 1 | 2 |
| Transfers | 3 | 1 | 2 |
| Terminations | 1 | 0 | 0 |
| Non-renewals | 7 | 2 | 5 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 1 | 2 | 0 |
| Outlets at end | 57 | 54 | 51 |
| Net change | -9 | -3 | -3 |
0 terminations + 5 non-renewals + 0 ceased (other) = 5 exits ÷ 53 at start = 9.4%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (2) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
The 1-800-FLOWERS/1-800-FLOWERS.COM validation checklist
questions built from this brand's own filings · read them all on the profile
Want this as a checklist you can take to the calls?
I'll email you the printable version, and tell you if 1-800-FLOWERS/1-800-FLOWERS.COM’s numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.
A broker is paid by the franchisor to place you. I'm paid by you — and the job is pressure-testing 1-800-FLOWERS/1-800-FLOWERS.COM's numbers, including talking you out of a bad deal.