FDD ITEM 20 · FISCAL 2022–2024
1-800-Radiator & A/C Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2024), 1-800-Radiator & A/C reported 193 franchised outlets at year end. 1 of 194 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.5%— while 0 new outlets opened. Systemwide units moved 0.0% over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 194 | 194 | 195 |
| Opened | 1 | 5 | 0 |
| Transfers | 10 | 11 | 17 |
| Terminations | 1 | 4 | 1 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 194 | 195 | 194 |
| Net change | 0 | +1 | -1 |
1 terminations + 0 non-renewals + 0 ceased (other) = 1 exits ÷ 194 at start = 0.5%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (17) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
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