FDD ITEM 20 · FISCAL 2017–2019
360 Painting Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2019, from the 2020 FDD · 5+ years old), 360 Painting reported 117 franchised outlets at year end. 28 of 101 franchised outlets open at the start of the year left the system (exit rate 27.7%, fiscal 2019), while 44 new outlets opened. Systemwide units moved +33.0% over 2017–2019.
| Status (FTC) | 2017 | 2018 | 2019 |
|---|---|---|---|
| Outlets at start | 68 | 88 | 101 |
| Opened | 30 | 26 | 44 |
| Transfers | 0 | 0 | 0 |
| Terminations | 2 | 0 | 2 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 8 | 13 | 26 |
| Outlets at end | 88 | 101 | 117 |
| Net change | +20 | +13 | +16 |
2 terminations + 0 non-renewals + 26 ceased (other) = 28 exits ÷ 101 at start = 27.7%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 15 | 0 |
| NC | 12 | 0 |
| TX | 12 | 0 |
| GA | 6 | 0 |
| CO | 5 | 0 |
| IL | 5 | 0 |
| TN | 5 | 0 |
| NJ | 4 | 0 |
| OH | 4 | 0 |
| OR | 4 | 0 |
| PA | 4 | 0 |
| MD | 3 | 0 |
| SC | 3 | 0 |
| WI | 3 | 0 |
| KY | 2 | 0 |
| MI | 2 | 0 |
| MN | 2 | 0 |
| NY | 2 | 0 |
| OK | 2 | 0 |
| UT | 2 | 0 |
| VA | 2 | 0 |
| WA | 2 | 0 |
| AL | 1 | 0 |
| AR | 1 | 0 |
| AZ | 1 | 0 |
| CT | 1 | 0 |
| IA | 1 | 0 |
| ID | 1 | 0 |
| IN | 1 | 0 |
| MA | 1 | 0 |
| MO | 1 | 0 |
| NM | 1 | 0 |
| SD | 1 | 0 |
| VT | 1 | 0 |
| CA | 0 | 0 |
| KS | 0 | 0 |
| LA | 0 | 0 |
| NH | 0 | 0 |
| NV | 0 | 0 |
The 360 Painting validation checklist
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