FDD ITEM 20 · FISCAL 2021–2024
AFC/AMERICAN FAMILY CARE Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2024, from the 2025 FDD), AFC/AMERICAN FAMILY CARE reported 304 franchised outlets at year end. 8 of 275 franchised outlets open at the start of the year left the system (exit rate 2.9%, fiscal 2024), while 37 new outlets opened. Systemwide units moved +118.1% over 2021–2024.
| Status (FTC) | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Outlets at start | 174 | 254 | 296 | 357 |
| Opened | 21 | 42 | 65 | 37 |
| Transfers | 21 | 5 | 29 | 8 |
| Terminations | 4 | 0 | 4 | 7 |
| Non-renewals | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 14 | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 1 | 3 | 1 |
| Outlets at end | 177 | 296 | 357 | 386 |
| Net change | +3 | +42 | +61 | +29 |
7 terminations + 0 non-renewals + 1 ceased (other) = 8 exits ÷ 275 at start = 2.9%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (8) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| NJ | 41 | — |
| TX | 32 | — |
| PA | 25 | — |
| CO | 24 | — |
| NC | 23 | — |
| NY | 23 | — |
| CA | 19 | — |
| SC | 17 | — |
| MA | 16 | 11 |
| FL | 15 | 4 |
| TN | 13 | 9 |
| VA | 10 | — |
| CT | 8 | 10 |
| MI | 6 | — |
| OR | 6 | — |
| GA | 4 | 3 |
| OH | 4 | — |
| IL | 3 | — |
| MO | 3 | — |
| MD | 2 | — |
| MN | 2 | — |
| KS | 1 | — |
| ME | 1 | — |
| MS | 1 | — |
| NE | 1 | — |
| NH | 1 | — |
| NM | 1 | — |
| NV | 1 | — |
| WA | 1 | — |
| AL | 0 | 45 |
| IA | 0 | — |
| ID | 0 | — |
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