FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · MASSACHUSETTS

Ben & Jerry'S Ice Cream franchise in Massachusetts: what the public record shows

Franchisees of Ben & Jerry'S Ice Cream in Massachusetts have taken 19 SBA loans since 1991 (average $201,961), and of the 16 loans whose story has ended, 6.3% were charged off — versus 8.6% for Ben & Jerry'S Ice Cream nationally and 14.8% across all rateable franchise brands.

SBA loan outcomes · Massachusettsvs national

Loans in MA

19

Resolved

16

Local charge-off

6.3%

National charge-off

8.6%

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = MA. Charge-off rate = charged-off ÷ (charged-off + paid-in-full); open loans excluded. A local rate is published only when the resolved cohort clears our floor.

Market density · Massachusetts vs nationalTypical density

Businesses in this industry

14,561

statewide, all operators

Per 100k residents

204

national 179.9

Versus the country

+13%

denser

Every business in Ben & Jerry'S Ice Cream's industry operating in Massachusetts — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across 198 brand-state cells in our loan data, the densest quartile charges off at 5.6% versus 18.1% in the thinnest. A crowded market is usually proven demand; an empty one is often empty for a reason.

Same-sector systems with SBA loan history in Massachusetts12 systems
SystemLoans in MALocal charge-offUnits in MA
Honey Dew Donuts6313.0%
Domino's Pizza528.6%
Quiznos4431.4%
Dunkin Donuts/Baskin-Robbins Co-Brand360.0%
Tropical Smoothie Cafe17thin30
Crumbl Cookies12thin
Jersey Mike's Subs11thin
Orange Leaf Frozen Yogurt1040.0%
Cold Stone Creamery9thin
Boston Market7thin
Carvel Ice Cream6thin
Moe'S Sw Grill6thin

Same sector, same state, same public records — how Ben & Jerry'S Ice Cream compares to the systems a buyer in Massachusetts would actually be choosing between. Local rates under 10 resolved loans are marked thin, not hidden.

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