Sample data — illustrative, not for citation
Boston Market
casual-dining · Boston Market Corporation · est. 1985
Boston Market is a fast-casual chain built around rotisserie chicken with home-style sides, sandwiches, and family meals. A franchisee operates a counter-service restaurant serving lunch and dinner customers with dine-in, takeout, and catering.
Boston Market net unit count declined -7.4% from 2023–2025 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Not enough disclosure
Distress
No verified FDD extraction to judge from. Any figures shown are labelled sample data or independent federal records.
SBA loan defaults
0.0%
15 loans resolved — directional only
Behind the verdict
the record, factor by factor · Item 20
3-yr trend · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness
Systemwide units
2023–2025
Survival record
FDD Item 20 · outlet status by year
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 57 | 54 | 52 |
| Opened | 1 | 1 | 1 |
| Transfers | 1 | 1 | 1 |
| Terminations | 2 | 2 | 2 |
| Non-renewals | 1 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 2 | 2 | 2 |
| Outlets at end | 54 | 52 | 50 |
| Net change | -3 | -2 | -2 |
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 19 SBA-backed loans to Boston Market franchisees since 1991. Only 15 have resolved so far — too thin for a reliable default rate, but 0 of them charged off.
—
15 resolved · too thin to rate
—
avg. charged-off $ ÷ approved $
—
default rate × loss severity
$284,032
what recent franchisees borrowed
—
approval → charge-off, defaulted loans
—
distinct banks lending
Charge-off rate by loan approval year (%)
Loan performance by state
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO BOSTON MARKET BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
To open (Item 7)
$1M–$2.5M
all-in investment range
Franchise fee (Item 5)
$40K
upfront, one-time
Royalty (Item 6)
5%
of sales, ongoing
Your figure — this brand discloses no Item 19 earnings; validate with current & former owners.
Royalty you'd pay / yr
$50K
5% of sales, before profit
Over a 10-yr term
$500K
royalties alone, excl. ad fund
This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.
Build a real pro-forma for Boston Market with an independent CPALabor record
US Dept. of Labor enforcement · franchisee-level · FY2005–present
Federal investigators have concluded 17 wage cases against operators of this system, recovering $89K in back wages for 71 workers, including 4 child-labor cases. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.
Concluded cases
17
Back wages owed
$89K
Employees affected
71
Since 2020
12
4 of these cases involved child-labor violations, covering 13 minors across the system's franchised locations.
Read this carefully. The employers in these cases are individual Boston Market franchisees — separately owned businesses operating under the brand name — not Boston Market itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2023.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
The last Boston Market in Mass. has closed. What happened to the once-beloved chicken chain?
news:Boston.com · 2mo ago
The last Boston Market in Massachusetts closed in 2025. Here’s why.
news:Worcester Telegram · 2mo ago
Inside how Boston Market closed over 1,000 restaurants
news:thestreet.com · 6mo ago
After long rent battle, Boston Market on Park Avenue closing for good
news:Worcester Telegram · 8mo ago
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Boston Market's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →