FDD ITEM 20 · FISCAL 2020–2022
Bio-One Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2022, from the 2023 FDD · 2+ years old), Bio-One reported 127 franchised outlets at year end. 3 of 119 franchised outlets open at the start of the year left the system (exit rate 2.5%, fiscal 2022), while 11 new outlets opened. Systemwide units moved +19.8% over 2020–2022.
| Status (FTC) | 2020 | 2021 | 2022 |
|---|---|---|---|
| Outlets at start | 90 | 106 | 119 |
| Opened | 22 | 18 | 11 |
| Transfers | 3 | 6 | 4 |
| Terminations | 3 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 3 | 5 | 3 |
| Outlets at end | 106 | 119 | 127 |
| Net change | +16 | +13 | +8 |
0 terminations + 0 non-renewals + 3 ceased (other) = 3 exits ÷ 119 at start = 2.5%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (4) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
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