FDD ITEM 20 · FISCAL 2018–2020
BOR RESTORATION Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2020), BOR RESTORATION reported 14 franchised outlets at year end. 2 of 13 franchised outlets open at the start of the year left the system — an annualized exit rate of 15.4%— while 3 new outlets opened. Systemwide units moved +27.3% over 2018–2020.
| Status (FTC) | 2018 | 2019 | 2020 |
|---|---|---|---|
| Outlets at start | 4 | 11 | 13 |
| Opened | 8 | 2 | 3 |
| Transfers | 1 | 0 | 0 |
| Terminations | 0 | 0 | 1 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 1 |
| Outlets at end | 11 | 13 | 14 |
| Net change | +7 | +2 | +1 |
1 terminations + 0 non-renewals + 1 ceased (other) = 2 exits ÷ 13 at start = 15.4%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| CO | 5 | 0 |
| CO | 5 | 0 |
| AZ | 2 | — |
| AZ | 2 | — |
| NC | 2 | — |
| NC | 2 | — |
| FL | 1 | — |
| FL | 1 | — |
| GA | 1 | — |
| GA | 1 | — |
| KY | 1 | — |
| KY | 1 | — |
| NV | 1 | — |
| NV | 1 | — |
| SC | 1 | — |
| SC | 1 | — |
The BOR RESTORATION validation checklist
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