FDD ITEM 20 · FISCAL 2022–2025
CANTEEN Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), CANTEEN reported 100 franchised outlets at year end. 6 of 108 franchised outlets open at the start of the year left the system (exit rate 5.6%, fiscal 2025), while 1 new outlets opened. Systemwide units moved -0.4% over 2022–2025.
| Status (FTC) | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Outlets at start | 300 | 262 | 261 | 264 |
| Opened | 13 | 1 | 1 | 1 |
| Transfers | 5 | 0 | 1 | 4 |
| Terminations | 0 | 0 | 0 | 1 |
| Non-renewals | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 4 | 2 | 1 | 3 |
| Ceased — other reasons | 12 | 4 | 2 | 5 |
| Outlets at end | 262 | 261 | 264 | 261 |
| Net change | -38 | -1 | +3 | -3 |
1 terminations + 0 non-renewals + 5 ceased (other) = 6 exits ÷ 108 at start = 5.6%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (4) are resales, not exits; reacquisitions by the franchisor (3) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 11 | 9 |
| CA | 6 | 18 |
| MN | 5 | 2 |
| MO | 5 | 3 |
| MI | 4 | 4 |
| OK | 4 | 0 |
| OR | 4 | 3 |
| PA | 4 | 8 |
| WA | 4 | 5 |
| GA | 3 | — |
| IL | 3 | 11 |
| KS | 3 | 2 |
| LA | 3 | 0 |
| ND | 3 | — |
| NM | 3 | — |
| NY | 3 | 5 |
| SC | 3 | 3 |
| AZ | 2 | 2 |
| CT | 2 | 1 |
| IA | 2 | 6 |
| MD | 2 | 4 |
| MS | 2 | 0 |
| MT | 2 | — |
| AL | 1 | 5 |
| AR | 1 | 5 |
| ID | 1 | 0 |
| IN | 1 | 0 |
| KY | 1 | 1 |
| MA | 1 | 2 |
| ME | 1 | — |
| NC | 1 | 12 |
| NE | 1 | 1 |
| NJ | 1 | 5 |
| NV | 1 | — |
| OH | 1 | 1 |
| SD | 1 | — |
| TN | 1 | 4 |
| UT | 1 | — |
| VA | 1 | 7 |
| WI | 1 | 11 |
| CO | 0 | 3 |
| DE | 0 | 1 |
| FL | 0 | 16 |
| WV | 0 | 1 |
The CANTEEN validation checklist
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