FRANCHISE·WATCH·DESK

From the filed FDD — automated extraction, check the source

2026 FDD

SBA-eligible · directory code S4313 since 2019

CARIBOU COFFEE

Coffee · parent company: not identified

Caribou Coffee is a coffeehouse chain serving espresso drinks, brewed coffee, and baked goods. Franchisees operate locations ranging from kiosks and non-traditional venues to full cafes with drive-thrus.

CARIBOU COFFEE net unit count grew 2.9% over 2023–2025 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. Most numbers on this page come from that document; others come from federal SBA loan records and labor and census data, each labelled with its source:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened, transferred and left the system, the main basis for our verdict, which rates how strong the disclosed record is, or says when the system is too new, the filing too old, or the disclosure too thin to judge.

Our rating · opinion

Proven & steady

A real track record, though with soft spots. Units grew 3% (2023–2025: 480 → 494); the fiscal 2025 exit rate was 6.6%, above the 3.9% median across 8 comparable systems (coffee).

Exit rate · fiscal 2025

6.6%

vs 3.9% median across 8 comparable systems (coffee)

Cost to open

$281K–$1.5M

Item 7 total investment range

SBA loan losses

Too few to rate

0 seasoned resolved loans; 30 needed

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Data as of 2026-10-29. Figures come from CARIBOU COFFEE's public FDD filings (latest: MN 2026, extracted 2026-07-23) and SBA FOIA loan records (through FY2026), extracted by us and possibly containing errors. The rating is our opinion, not investment, legal, or tax advice. Franchisor or owner and see something wrong? Report a correction — we review every request.

What each source says

FDD record · SBA loans · model · auditor

Our answer: Proven & steady

The sources broadly agree, and the verdict follows the FDD's operating record.

FDD record · Item 20

Steady operating record

Units grew 3% (2023–2025: 480 → 494); exit rate 6.6% (fiscal 2025) vs 3.9% median.

SBA loans · vs same-year loans

Too few seasoned loans

0 resolved loans approved by FY2020; 30 needed.

Modeled risk

Not scored

Too little evidence for the model.

Auditor opinion · Item 21

Clean opinion

Unqualified audit, 2026 FDD. Says nothing about franchisee results.

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth41%

latest consecutive years · Item 20 Table 1

Fair
Exit quality29%

terminations + ceased-ops vs. all exits · Table 3

Fair
Transfer / churn18%

transfers vs. base · Table 3

Strong
Promise-keeping12%

actual vs. projected openings · Table 5

Weak
Transparencynot in verdict

Item 19 disclosure + completeness · shown, not counted in the verdict

Strong

Systemwide units

2023–2025

+2.9%
480202348720244942025

Survival record

FDD Item 20 · outlet status by year

In fiscal 2025, 10 of 152 franchised outlets left the system — an exit rate of 6.6% (fiscal 2025), vs a 3.9% median across 8 comparable systems (coffee). An exit is not a failure: this counts terminations, non-renewals and "ceased — other reasons" as reported, and excludes transfers to new owners.

Show the outlet tables ↓
Status (FTC)202320242025
Outlets at start484480487
Opened12142
Transfers180
Terminations034
Non-renewals316
Reacquired by franchisor000
Ceased — other reasons750
Outlets at end480487494
Net change-4+7+7

The franchisor's own finances

FDD ITEM 21 · AUDITED STATEMENTS · 2026 FDD

Full read →

Grant Thornton LLP gave an unmodified (clean) opinion on the statements in the 2026 FDD; revenue was roughly flat from FY2023 to FY2025.

This is the company selling the franchise, not any franchisee. A clean opinion means the statements are fairly presented — not that the business is healthy.

Audit opinion

Unmodified (clean) opinion

Grant Thornton LLP · p. 177

Revenue · FY2025

$1.05B

extracted · not cross-checked

Net income · FY2025

$29.6M

p. 180 · matched to statement

Where FY2025 revenue came from

3% royalties

initial-fee share not extracted

Show the statement figures ↓
Fiscal yearFY2023FY2024FY2025
Total revenue$1.05Bextracted · not cross-checked$1.06Bextracted · not cross-checked$1.05Bextracted · not cross-checked
Royalty revenue$26.1Mp. 180 · matched to statement$29.4Mp. 180 · matched to statement$30.6Mp. 180 · matched to statement
Net income (loss)$59.5Mp. 180 · matched to statement$57.7Mp. 180 · matched to statement$29.6Mp. 180 · matched to statement
Equity (deficit) at year endnot extracted$671.6Mp. 179$701.0Mp. 179
Cash at year endnot extracted$69.2Mp. 179$46.1Mp. 179

The lender's view

SBA 7(a)/504 loan outcomes · compared with franchise loans of the same years

Banks have made 2 SBA-backed loans to CARIBOU COFFEE franchisees since 2016. Only 0 of its loans approved by FY2020 have resolved — fewer than the 30 we need to compare it fairly with other franchise loans, so we don't rate it.

All-time, 0 of 0 resolved loans charged off (—). That raw figure mixes every approval year since 2016 — loans made in 2006–08 failed at several times the rate of loans made in 2010–13 across all franchises — so it is shown as evidence, not as the score. 100% of the brand's loans have not resolved yet.

Loss vs same-year loans

—

0 seasoned resolved · 30 needed

All-time charge-off · raw

—

0 of 0 resolved, every approval year

Loss given default

—

charged-off $ ÷ approved $, defaulted loans

Avg. loan · FY2020+

$1,654,000

what recent franchisees borrowed

Median time to default

—

shown with 10+ defaults

Lenders · FY21+ vs FY16–20

—

distinct banks lending

Charge-off rate by loan approval year (%) · dashed line = all franchise loans that year

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO CARIBOU COFFEE BY SBA FRANCHISE NAME/CODE · RESOLVED = CHARGED-OFF + PAID-IN-FULL · EXPECTED = SAME-YEAR RATE ACROSS ALL SBA FRANCHISE LOANS, LOANS ≥ ~6 YEARS OLD

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $30,000 franchise fee (Item 5) and a total investment of $281K–$1.5M (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$281K–$1.5M

all-in investment range

Franchise fee (Item 5)

$30,000

upfront, one-time

Royalty (Item 6)

5%

of sales, ongoing

If a unit does this in annual sales…$900K/yr

Starts at a placeholder of $900K — a round figure for the sector, not from CARIBOU COFFEE’s filings. Set your own figure and check it against this brand's Item 19 and what owners tell you.

Royalty you'd pay / yr

$45K

5% of sales, before profit

Over a 10-yr term

$450K

royalties alone, excl. ad fund

This estimate is computed by software from the brand's public filings and any inputs you enter. No CPA prepared it for you and no assurance is provided on it. Actual results will differ, and the differences may be material.

This is not profit. It covers what the FDD fixes: what you put in, and the royalty you owe on sales. Your take-home depends on food and packaging cost, labor, rent, and the months to breakeven, none of which the FDD fixes for your unit (some Item 19s include cost data — read it).

Build a real pro-forma for CARIBOU COFFEE with a buyer-paid CPA

How the earnings claim is built

FDD ITEM 19 · BASIS · 2026 FDD

Item 19's tables are images in this filing, so we could read who is included but not every figure. Open Item 19 in the PDF.

Show the basis ↓
What is measuredGross Sales (Kiosk Gross Sales Distribution) (gross sales)
PeriodFY2025 (52 weeks ended Dec 30, 2025)
Whose resultsFranchised outlets
Units included130 of 144 franchised outlets at the end of FY2025 (Item 20)
Left out
  • opened during 2025 (10)
  • closed during or for part of 2025
  • company-owned (separate tables)
Average (mean)not printed
Mediannot printed
Costs shownSome cost items only
Wherep. 54 (Item 19 runs pp. 53–61)
The filing's words“There were 130 active non-traditional franchised Kiosk locations as of December 30, 2025 that recorded sales for the entirety of fiscal 2025.”

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 1 wage case against operators of this system, recovering $154 in back wages for 2 workers. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

1

Back wages owed

$154

Employees affected

2

Since 2020

0

Read this carefully. The employers in these cases are individual CARIBOU COFFEE franchisees — separately owned businesses operating under the brand name — not CARIBOU COFFEE itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Cases are matched to the brand by trade name and may include misattributed employers. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2017.

Public records

Bankruptcy, closure & federal court records · coverage is selective · dockets are not scored

We have no verified public-record signals published for CARIBOU COFFEE. This is not evidence that no events exist. Check PACER, the FDD's Item 3 (litigation) and Item 4 (bankruptcy), and recent news yourself.

7 questions to ask a CARIBOU COFFEE franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These questions come from what CARIBOU COFFEE has disclosed. Each one carries the number it came from, so you can check the answer against the record.

  1. 01

    CARIBOU COFFEE’s own Item 20 shows 10 of 152 franchised outlets left the system in fiscal 2025 — about 6.6%. Do you know any of those owners, and do you know why they left?

    A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.

    FDD Item 20 · FY2025

  2. 02

    You pay 5.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?

    Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.

    FDD Item 6

  3. 03

    CARIBOU COFFEE makes an earnings claim in Item 19. Does your unit look like that number — and do you know which units they included to build it?

    Item 19 is legal to build from a flattering subset. Ask whether they excluded new units, closed units, or company stores.

    FDD Item 19 · 2026

  4. 04

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  5. 05

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  6. 06

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  7. 07

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

I'll email you the printable version, and tell you if CARIBOU COFFEE’s numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.

Before you sign anythingfree · 30 min · no commission

A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing CARIBOU COFFEE’s numbers, including talking you out of a bad deal.

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Own or owned a CARIBOU COFFEE — or represent the franchisor?no appointment · read by a person

This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Franchisors: send corrections with the page reference and we will review them against the filing and update or annotate the page. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

CARIBOU COFFEE franchise questions, answered from the filings

How many CARIBOU COFFEE franchised outlets left the system last year?

In CARIBOU COFFEE's latest FDD Item 20 (fiscal 2025), 10 of 152 franchised outlets left the system — an exit rate of 6.6% — compared with a 3.9% median across 8 comparable systems (coffee) tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons" as the franchisor reported them; it excludes transfers to new owners. The FDD does not say why each outlet left, and an exit is not the same as a failure.

How much does a CARIBOU COFFEE franchise cost?

Per CARIBOU COFFEE's 2026 FDD, buying in requires an initial franchise fee of $30,000 (Item 5) and a total initial investment of $281K–$1.5M (Item 7).

What royalty does CARIBOU COFFEE charge?

CARIBOU COFFEE charges an ongoing royalty of 5.0% of gross sales, per Item 6 of its 2026 FDD.

Does CARIBOU COFFEE disclose earnings (Item 19)?

Yes — CARIBOU COFFEE makes a financial performance representation in Item 19 of its 2026 FDD. Read it closely: franchisors choose which units and which metrics to include.