FRANCHISE·WATCH·DESK

Verified — real FDD extraction

Not found in the SBA Franchise Directory under this name — though SBA loans to its franchisees exist; verify eligibility with your lender

Cartridge World

Retail & Products · independent · est. —

Cartridge World sells and refills printer ink and toner cartridges, offering cost-saving alternatives to new cartridges for home and business printers. Stores also sell printers and related supplies. A franchisee runs a retail location refilling and selling cartridges to local customers.

Cartridge World net unit count declined -37.0% from 20212023 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Showing strain

Distress

12
STABLE

The disclosed record shows weakness — shrinking units, elevated exits, or churn — worth reading closely before going further.

Exit rate · latest year

20.0%

vs 1.9% across 14 retail & products systems

Cost to open

$75K–$107K

Item 7 total investment range

SBA loan defaults

22.7%

vs 14.8% avg across rated brands

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Weak
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Weak
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Weak
Transparency15%

Item 19 disclosure + completeness

Weak

Systemwide units

2021–2023

-37.0%
173202114020221092023

Survival record

FDD Item 20 · outlet status by year

In fiscal 2023, 27 of 135 franchised outlets left the system — a 20.0% annualized exit rate, vs 1.9% across 14 retail & products systems. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202120222023
Outlets at start198173140
Opened100
Transfers241
Terminations7127
Non-renewals252
Reacquired by franchisor021
Ceased — other reasons121318
Outlets at end173140109
Net change-25-33-31

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 198 SBA-backed loans to Cartridge World franchisees since 2004. Of the 172 that have resolved, 22.7% were charged off (defaulted) rather than paid in full, versus 14.8% across 570 rated brands.

Charge-off rate

22.7%

39 of 172 resolved defaulted

Loss given default

64.7%

avg. charged-off $ ÷ approved $

Expected loss

14.7%

default rate × loss severity

Avg. loan · FY2020+

$112,900

what recent franchisees borrowed

Median time to default

56 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

4 vs 6

distinct banks still lending

Charge-off rate by loan approval year (%)

10'0418153867'08130025'15

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO CARTRIDGE WORLD BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Who finances it

Community West Bank

6.1% of this brand's loans

That lender charges off 38.7% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

71.4%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

12.3pp

multi-unit vs single-unit owners

Owners of multiple units default at 13.6%; single-unit owners at 25.9%.

Computed from 198 SBA 7(a)/504 loans to Cartridge World franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $50K franchise fee (Item 5) and a total investment of $75K–$107K (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.

To open (Item 7)

$75K–$107K

all-in investment range

Franchise fee (Item 5)

$50K

upfront, one-time

Royalty (Item 6)

8%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — this brand discloses no Item 19 earnings; validate with current & former owners.

Royalty you'd pay / yr

$80K

8% of sales, before profit

Over a 10-yr term

$800K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for Cartridge World with an independent CPA

Modeled risk

FDD Risk Score · modeled from the public record

High risk

Modeled from the public record, this brand looks riskier than 94% of systems we score.

Risk percentile

94 / 100

Loan-corroborated

Modeled SBA charge-off

24.7%

Observed SBA charge-off

22.7%

Top drivers: Investment ceiling (log) (raises) · Net unit growth (raises) · Item 20 exit rate (raises) · Single-lender dependence (raises). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

FULL REPORT →

11 questions to ask a Cartridge World franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These are the questions built from what Cartridge World has actually disclosed — each one carries the number it came from, so you can tell whether the answer squares with the record.

  1. 01

    Cartridge World’s own Item 20 shows 27 of 135 franchised outlets left the system in fiscal 2023 — about 20.0%. Do you know any of those owners, and do you know why they left?

    A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.

    FDD Item 20 · FY2023

  2. 02

    1 units transferred to new owners in fiscal 2023. When you look at those, were they people cashing out a good business — or getting out of a bad one?

    Transfers count as neutral in every ranking. They are the single easiest place to hide distress.

    FDD Item 20 · FY2023

  3. 03

    The system went from 173 units to 109 over 3 disclosed years. What's the explanation you've been given, and do you believe it?

    A shrinking system means fewer owners funding the ad fund and support staff you're paying for.

    FDD Item 20 · FY2021–FY2023

  4. 04

    Of 172 SBA loans to Cartridge World franchisees that have finished, 22.7% were charged off — the borrower didn't repay. Did you finance with an SBA loan, and how close did your first two years come to trouble?

    This is the lender's view of failure, from public federal records, and it is independent of anything the franchisor discloses.

    SBA 7(a)/504 loan record, FY1991–present

  5. 05

    Item 7 says the low end to open is $75K, but the average recent SBA loan to a Cartridge World franchisee was $113K. What did you actually spend to open, all in?

    Lenders size loans to real project costs. A large gap between the disclosed floor and what banks actually fund is the most common way buyers get underfunded.

    FDD Item 7 vs SBA approvals FY2020+

  6. 06

    You pay 8.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?

    Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.

    FDD Item 6

  7. 07

    Cartridge World’s FDD makes no financial performance representation at all — legally, they've told buyers nothing about earnings. What did your first 24 months actually look like, month by month?

    When a franchisor won't publish numbers, existing owners are the only source. Silence in Item 19 is a choice, not a requirement.

    FDD Item 19 · 2024

  8. 08

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  9. 09

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  10. 10

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  11. 11

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

I'll email you the printable version, and tell you if Cartridge World’s numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.

Before you sign anythingfree · 30 min · no commission

A broker is paid by the franchisor to place you. I'm paid by you — and the job is pressure-testing Cartridge World's numbers, including talking you out of a bad deal.

Don Drummond, CPA — Virginia #43775 · what I charge

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Own or owned a Cartridge World?no appointment · read by a person

This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

Cartridge World franchise questions, answered from the filings

What percentage of Cartridge World franchises closed last year?

In Cartridge World's latest FDD Item 20 (fiscal 2023), 27 of 135 franchised outlets left the system — an annualized exit rate of 20.0% — compared with 1.9% across 14 retail & products systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a Cartridge World franchise cost?

Per Cartridge World's 2024 FDD, buying in requires an initial franchise fee of $50K (Item 5) and a total initial investment of $75K–$107K (Item 7).

What royalty does Cartridge World charge?

Cartridge World charges an ongoing royalty of 8.0% of gross sales, per Item 6 of its 2024 FDD.

Does Cartridge World disclose earnings (Item 19)?

No — Cartridge World's 2024 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.

How often do SBA loans for Cartridge World franchises default?

Across 198 SBA-backed loans to Cartridge World franchisees since 2004, 39 of the 172 that have resolved were charged off — a 22.7% default rate, versus about 14.8% across all rated franchise brands. This is the lender's-eye view of franchisee failure, drawn from public SBA 7(a)/504 FOIA data and independent of the franchisor's own disclosures.