FDD ITEM 20 · FISCAL 2023–2025
Casago (unit) Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), Casago (unit) reported 125 franchised outlets at year end. 7 of 37 franchised outlets open at the start of the year left the system (exit rate 18.9%, fiscal 2025), while 98 new outlets opened. Systemwide units moved +258.3% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 19 | 36 | 43 |
| Opened | 17 | 9 | 98 |
| Transfers | 1 | 0 | 1 |
| Terminations | 0 | 2 | 7 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 3 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 36 | 43 | 129 |
| Net change | +17 | +7 | +86 |
7 terminations + 0 non-renewals + 0 ceased (other) = 7 exits ÷ 37 at start = 18.9%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (1) are resales, not exits; reacquisitions by the franchisor (3) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 23 | 1 |
| CA | 16 | 1 |
| OR | 12 | — |
| TX | 10 | — |
| NC | 8 | 0 |
| AZ | 7 | 0 |
| ID | 7 | — |
| SC | 5 | — |
| AL | 4 | — |
| MI | 4 | — |
| TN | 4 | — |
| GA | 3 | — |
| NV | 3 | — |
| UT | 3 | 0 |
| DE | 2 | — |
| MD | 2 | — |
| NM | 2 | — |
| VA | 2 | 1 |
| WI | 2 | — |
| CO | 1 | — |
| HI | 1 | — |
| MA | 1 | — |
| MN | 1 | — |
| MO | 1 | — |
| MT | 1 | — |
| WV | 0 | 1 |
| WY | 0 | — |
The Casago (unit) validation checklist
questions built from this brand's own filings · read them all on the profile
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