FDD ITEM 20 · FISCAL 2023–2025
CHARLEYS PHILLY STEAKS WINGS; AND CHARLEYS CHEESESTEAK WINGS Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), CHARLEYS PHILLY STEAKS WINGS; AND CHARLEYS CHEESESTEAK WINGS reported 766 franchised outlets at year end. 23 of 744 franchised outlets open at the start of the year left the system — an annualized exit rate of 3.1%— while 45 new outlets opened. Systemwide units moved +8.5% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 672 | 761 | 813 |
| Opened | 111 | 65 | 45 |
| Transfers | 17 | 23 | 47 |
| Terminations | 0 | 1 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 4 | 0 |
| Ceased — other reasons | 22 | 16 | 23 |
| Outlets at end | 761 | 813 | 826 |
| Net change | +89 | +52 | +13 |
0 terminations + 0 non-renewals + 23 ceased (other) = 23 exits ÷ 744 at start = 3.1%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (47) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 136 | — |
| FL | 113 | — |
| CA | 66 | 7 |
| MD | 41 | 1 |
| IL | 35 | 1 |
| NY | 30 | 1 |
| VA | 30 | 2 |
| OH | 29 | 23 |
| AZ | 22 | 3 |
| NJ | 21 | 2 |
| GA | 20 | 1 |
| PA | 17 | 6 |
| CO | 15 | — |
| MA | 13 | — |
| NC | 13 | 2 |
| NV | 12 | — |
| IN | 11 | — |
| MI | 11 | 0 |
| LA | 10 | — |
| AL | 9 | — |
| SC | 9 | — |
| KY | 8 | — |
| OK | 8 | — |
| CT | 7 | — |
| TN | 7 | 1 |
| KS | 6 | — |
| MO | 6 | 6 |
| WA | 6 | 2 |
| HI | 5 | — |
| NM | 4 | — |
| UT | 4 | — |
| WI | 4 | — |
| WV | 4 | — |
| DE | 3 | — |
| MS | 3 | — |
| NH | 3 | — |
| OR | 3 | — |
| PR | 3 | — |
| AK | 2 | — |
| DC | 2 | — |
| GU | 2 | — |
| IA | 2 | 2 |
| MN | 2 | — |
| ND | 2 | — |
| NE | 2 | — |
| RI | 2 | — |
| AR | 1 | — |
| SD | 1 | — |
| ME | 0 | — |
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