FDD ITEM 20 · FISCAL 2023–2025
CHICKEN SALAD CHICK Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), CHICKEN SALAD CHICK reported 252 franchised outlets at year end. 3 of 206 franchised outlets open at the start of the year left the system (exit rate 1.5%, fiscal 2025), while 49 new outlets opened. Systemwide units moved +28.3% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 224 | 254 | 287 |
| Opened | 22 | 29 | 49 |
| Transfers | 1 | 3 | 22 |
| Terminations | 1 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 1 | 0 |
| Ceased — other reasons | 0 | 2 | 3 |
| Outlets at end | 254 | 287 | 326 |
| Net change | +30 | +33 | +39 |
0 terminations + 0 non-renewals + 3 ceased (other) = 3 exits ÷ 206 at start = 1.5%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (22) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 42 | — |
| FL | 38 | 4 |
| NC | 19 | — |
| GA | 17 | 29 |
| AL | 15 | 16 |
| SC | 15 | 1 |
| LA | 14 | — |
| VA | 12 | — |
| IN | 10 | 0 |
| KY | 9 | 2 |
| MS | 9 | 1 |
| TN | 9 | 15 |
| AR | 8 | — |
| OK | 8 | 0 |
| CO | 7 | — |
| IL | 7 | — |
| MO | 5 | — |
| KS | 2 | — |
| NM | 2 | — |
| OH | 2 | 6 |
| IA | 1 | — |
| MD | 1 | — |
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