FDD ITEM 20 · FISCAL 2020–2025
DOODYCALLS Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), DOODYCALLS reported 134 franchised outlets at year end. 2 of 111 franchised outlets open at the start of the year left the system — an annualized exit rate of 1.8%— while 25 new outlets opened. Systemwide units moved +252.6% over 2020–2025.
| Status (FTC) | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Outlets at start | 39 | 38 | 56 | 74 | 88 | 111 |
| Opened | 0 | 19 | 22 | 17 | 31 | 25 |
| Transfers | 0 | 0 | 1 | 3 | 6 | 3 |
| Terminations | 0 | 1 | 1 | 0 | 1 | 2 |
| Non-renewals | 1 | 0 | 2 | 1 | 2 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 | 2 | 3 | 0 |
| Outlets at end | 38 | 56 | 75 | 88 | 111 | 134 |
| Net change | -1 | +18 | +19 | +14 | +23 | +23 |
2 terminations + 0 non-renewals + 0 ceased (other) = 2 exits ÷ 111 at start = 1.8%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (3) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 22 | — |
| FL | 12 | — |
| NC | 10 | — |
| VA | 10 | 0 |
| MD | 9 | 0 |
| CA | 7 | — |
| GA | 6 | — |
| MA | 6 | — |
| IL | 5 | — |
| NJ | 5 | — |
| SC | 5 | — |
| AZ | 4 | — |
| NY | 4 | — |
| CO | 3 | — |
| PA | 3 | — |
| MN | 2 | — |
| MO | 2 | — |
| NV | 2 | — |
| OH | 2 | — |
| OK | 2 | — |
| TN | 2 | — |
| WI | 2 | — |
| AL | 1 | — |
| CT | 1 | — |
| IN | 1 | — |
| KY | 1 | — |
| MI | 1 | — |
| NE | 1 | — |
| NM | 1 | — |
| OR | 1 | — |
| RI | 1 | — |
| ID | 0 | — |
| KS | 0 | — |
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