FDD ITEM 20 · FISCAL 2020–2022
Five Star Bath Solutions Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2022), Five Star Bath Solutions reported 75 franchised outlets at year end. 5 of 75 franchised outlets open at the start of the year left the system — an annualized exit rate of 6.7%— while 5 new outlets opened. Systemwide units moved +32.8% over 2020–2022.
| Status (FTC) | 2020 | 2021 | 2022 |
|---|---|---|---|
| Outlets at start | 41 | 61 | 78 |
| Opened | 21 | 19 | 5 |
| Transfers | 4 | 0 | 4 |
| Terminations | 0 | 2 | 1 |
| Non-renewals | 1 | 0 | 4 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 61 | 78 | 81 |
| Net change | +20 | +17 | +3 |
1 terminations + 4 non-renewals + 0 ceased (other) = 5 exits ÷ 75 at start = 6.7%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (4) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Five Star Bath Solutions's numbers, including talking you out of a bad deal.
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