FDD ITEM 20 · FISCAL 2022–2024
GRAZE CRAZE Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2024, from the 2024 FDD · 1+ year old), GRAZE CRAZE reported 70 franchised outlets at year end. 4 of 39 franchised outlets open at the start of the year left the system (exit rate 10.3%, fiscal 2024), while 39 new outlets opened. Systemwide units moved 13 → 74 units over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 5 | 13 | 39 |
| Opened | 9 | 34 | 39 |
| Transfers | 0 | 2 | 5 |
| Terminations | 0 | 1 | 4 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 1 | 2 | 4 |
| Ceased — other reasons | 0 | 1 | 0 |
| Outlets at end | 13 | 39 | 74 |
| Net change | +8 | +26 | +35 |
4 terminations + 0 non-renewals + 0 ceased (other) = 4 exits ÷ 39 at start = 10.3%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (5) are resales, not exits; reacquisitions by the franchisor (4) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
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