FDD ITEM 20 · FISCAL 2023–2025
Heights Wellness Retreat Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), Heights Wellness Retreat reported 98 franchised outlets at year end. 5 of 101 franchised outlets open at the start of the year left the system — an annualized exit rate of 5.0%— while 2 new outlets opened. Systemwide units moved -6.6% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 105 | 106 | 102 |
| Opened | 5 | 1 | 2 |
| Transfers | 10 | 8 | 14 |
| Terminations | 3 | 3 | 4 |
| Non-renewals | 1 | 0 | 1 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 106 | 102 | 99 |
| Net change | +1 | -4 | -3 |
4 terminations + 1 non-renewals + 0 ceased (other) = 5 exits ÷ 101 at start = 5.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (14) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 48 | 1 |
| CA | 13 | — |
| IA | 6 | — |
| CO | 5 | — |
| MO | 4 | — |
| FL | 3 | — |
| GA | 3 | — |
| IN | 3 | — |
| KS | 3 | — |
| NC | 2 | — |
| NJ | 2 | — |
| NV | 2 | — |
| OH | 2 | — |
| NY | 1 | — |
| TN | 1 | — |
| VA | 0 | — |
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Heights Wellness Retreat's numbers, including talking you out of a bad deal.
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