FDD ITEM 20 · FISCAL 2023–2025
Insulation Commandos Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), Insulation Commandos reported 62 franchised outlets at year end. 2 of 32 franchised outlets open at the start of the year left the system (exit rate 6.3%, fiscal 2025), while 32 new outlets opened. Systemwide units moved 1 → 64 units over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 0 | 1 | 33 |
| Opened | 1 | 36 | 32 |
| Transfers | 0 | 0 | 1 |
| Terminations | 0 | 0 | 2 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 4 | 0 |
| Outlets at end | 1 | 33 | 64 |
| Net change | +1 | +32 | +31 |
2 terminations + 0 non-renewals + 0 ceased (other) = 2 exits ÷ 32 at start = 6.3%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (1) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 12 | — |
| FL | 11 | — |
| NC | 8 | — |
| TN | 7 | 2 |
| CA | 5 | — |
| GA | 5 | — |
| AZ | 4 | — |
| NE | 4 | — |
| MO | 2 | — |
| OK | 2 | — |
| KS | 1 | — |
| SC | 1 | — |
| KY | 0 | — |
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