FDD ITEM 20 · FISCAL 2021–2023
Jollibee Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2023), Jollibee reported 1 franchised outlets at year end. 0 of 1 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.0%— while 0 new outlets opened. Systemwide units moved +29.1% over 2021–2023.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 47 | 55 | 62 |
| Opened | 0 | 0 | 0 |
| Transfers | 0 | 0 | 0 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 55 | 62 | 71 |
| Net change | +8 | +7 | +9 |
0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 1 at start = 0.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| GU | 1 | — |
| AZ | 0 | 1 |
| CA | 0 | 31 |
| FL | 0 | 4 |
| HI | 0 | 5 |
| IL | 0 | 4 |
| MD | 0 | 1 |
| NJ | 0 | 4 |
| NV | 0 | 4 |
| NY | 0 | 4 |
| PA | 0 | 1 |
| TX | 0 | 6 |
| VA | 0 | 3 |
| WA | 0 | 2 |
The Jollibee validation checklist
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