FDD ITEM 20 · FISCAL 2022–2025
KILWINS Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), KILWINS reported 181 franchised outlets at year end. 4 of 168 franchised outlets open at the start of the year left the system (exit rate 2.4%, fiscal 2025), while 18 new outlets opened. Systemwide units moved +25.5% over 2022–2025.
| Status (FTC) | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Outlets at start | 150 | 149 | 164 | 172 |
| Opened | 6 | 15 | 15 | 18 |
| Transfers | 9 | 10 | 4 | 10 |
| Terminations | 3 | 1 | 0 | 0 |
| Non-renewals | 2 | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 1 | 1 |
| Ceased — other reasons | 2 | 0 | 5 | 4 |
| Outlets at end | 149 | 164 | 172 | 187 |
| Net change | -1 | +15 | +8 | +15 |
0 terminations + 0 non-renewals + 4 ceased (other) = 4 exits ÷ 168 at start = 2.4%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (10) are resales, not exits; reacquisitions by the franchisor (1) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 36 | 3 |
| MI | 21 | 3 |
| GA | 17 | — |
| NC | 17 | — |
| IL | 13 | — |
| TX | 11 | — |
| SC | 7 | — |
| VA | 7 | — |
| NY | 5 | — |
| PA | 5 | — |
| AL | 4 | — |
| CO | 4 | — |
| TN | 4 | — |
| IN | 3 | — |
| MO | 3 | — |
| NJ | 3 | 0 |
| WI | 3 | — |
| AR | 2 | — |
| DC | 2 | — |
| LA | 2 | — |
| MA | 2 | — |
| MD | 2 | — |
| RI | 2 | — |
| DE | 1 | — |
| KY | 1 | — |
| MS | 1 | — |
| NH | 1 | — |
| OH | 1 | 0 |
| OK | 1 | — |
| CT | 0 | — |
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