FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · TEXAS

Mail Boxes Etc. Usa franchise in Texas: what the public record shows

Franchisees of Mail Boxes Etc. Usa in Texas have taken 135 SBA loans in the FY1991–present FOIA files (average $131,679). Those approved through FY2020 defaulted at a rate not clearly different from franchise loans made in the same years nationally: 24 charge-offs among 119 resolved loans, where about 21 would be expected (1.1×). Mail Boxes Etc. Usa's national ratio is 0.7×.

SBA loan outcomes · Texasvs same-year franchise loans

Loans in TX

135

Charged off (all years)

24 of 119

Loss ratio in TX (not clear)

1.1×

Loss ratio nationally

0.7×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = TX. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Texas vs nationalTypical density

Businesses in this industry

2,460

statewide, all operators

Per 100k residents

7.9

national 8.1

Versus the country

-2%

thinner

Every business in Mail Boxes Etc. Usa's industry operating in Texas — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Texas vs nationalHigh wage pressure

Avg weekly wage, this industry

$1,443

Texas, BLS QCEW 2025

National average

$1,212

same industry, all states

Versus the country

+19%

costlier to staff

What Mail Boxes Etc. Usa's industry actually pays workers in Texas, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Same-sector systems with SBA loan history in Texas12 systems
SystemLoans in TXCharged off (all years)Loss ratio in TXUnits in TX
THE UPS STORE (TRADITIONAL)17910 of 1080.5×440
Minuteman Press7621 of 641.9×—
ALPHAGRAPHICS6917 of 472.6×48
POSTNET5314 of 421.7×38
Fastsigns503 of 340.6×NOT CLEAR—
Ameriprise Financial Services400 of 31——
Liberty Tax Service322 of 27——
Farmers Insurance agency241 of 10——
Allstate Insurance230 of 21——
Fedex Ground213 of 19——
Kwik-Kopy215 of 18——
Signarama218 of 15——

Other systems in Mail Boxes Etc. Usa's sector whose franchisees borrowed in Texas. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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