Loan record only — SBA data verified, FDD not yet in our corpus
Mail Boxes Etc. Usa
Business Services · independent · est. —
Mail Boxes Etc. is a retail shipping and business-services brand offering packing, shipping, mailbox rental, copying, and related services. A franchisee operates a storefront service center serving consumers and small businesses that need shipping, printing, and a commercial mailing address.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Not enough disclosure
Distress
No verified FDD extraction to judge from. Any figures shown are labelled sample data or independent federal records.
SBA loan defaults
12.0%
vs 14.8% avg across rated brands
Behind the verdict
the record, factor by factor · Item 20
No score available.
Systemwide units
Insufficient trend data.
We hold no Franchise Disclosure Document for Mail Boxes Etc. Usa, so this page carries no exit rate, fees, investment range, or Item 19 earnings claim. What it does carry is the federal loan record: every SBA 7(a) and 504 loan made to a Mail Boxes Etc. Usa franchisee since 1991 and how each one ended. That is an independent, sourced measure of how the brand's owner-operators actually fared — and for most brands it is the only outcome data that exists publicly.
Brands enter the index this way when they don't register in the states we crawl. We add the filing when we obtain it — see methodology for how coverage is built and what each evidence level means.
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 1,271 SBA-backed loans to Mail Boxes Etc. Usa franchisees since 1991. Of the 1,124 that have resolved, 12.0% were charged off (defaulted) rather than paid in full, versus 14.8% across 576 rated brands.
12.0%
135 of 1124 resolved defaulted
61.4%
avg. charged-off $ ÷ approved $
7.4%
default rate × loss severity
$119,177
what recent franchisees borrowed
59 mo
approval → charge-off, defaulted loans
—
distinct banks lending
Charge-off rate by loan approval year (%)
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO MAIL BOXES ETC. USA BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
The owner's side of the deal
FDD × federal loan record
Who finances it
Wells Fargo Bank National Association
8.9% of this brand's loans
That lender charges off 15.7% of its loans to other franchise brands, vs 14.8% nationally.
Who buys it
66.7%
first-time franchise owners
The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.
Does experience help here?
−5.9pp
multi-unit vs single-unit owners
Owners of multiple units default at 9.8%; single-unit owners at 15.7%.
Computed from 1,271 SBA 7(a)/504 loans to Mail Boxes Etc. Usa franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
No recent closures, bankruptcies, or major lawsuits found in the news for Mail Boxes Etc. Usa. That's a good sign — but it reflects news coverage, not a guarantee.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Mail Boxes Etc. Usa's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →