FDD ITEM 20 · FISCAL 2021–2023
Marco's Pizza Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2023, from the 2024 FDD · 1+ year old), Marco's Pizza reported 1,076 franchised outlets at year end. 27 of 1,022 franchised outlets open at the start of the year left the system (exit rate 2.6%, fiscal 2023), while 85 new outlets opened. Systemwide units moved +11.6% over 2021–2023.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 954 | 1,001 | 1,066 |
| Opened | 66 | 85 | 85 |
| Transfers | 85 | 111 | 76 |
| Terminations | 9 | 16 | 19 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 4 | 0 | 4 |
| Ceased — other reasons | 9 | 3 | 8 |
| Outlets at end | 1,001 | 1,066 | 1,117 |
| Net change | +47 | +65 | +51 |
19 terminations + 0 non-renewals + 8 ceased (other) = 27 exits ÷ 1,022 at start = 2.6%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (76) are resales, not exits; reacquisitions by the franchisor (4) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
The Marco's Pizza validation checklist
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