FDD ITEM 20 · FISCAL 2022–2024
Milex/ Mr. Transmission Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2024, from the 2025 FDD), Milex/ Mr. Transmission reported 106 franchised outlets at year end. 3 of 107 franchised outlets open at the start of the year left the system (exit rate 2.8%, fiscal 2024), while 4 new outlets opened. Systemwide units moved -1.8% over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 118 | 113 | 110 |
| Opened | 2 | 2 | 4 |
| Transfers | 3 | 6 | 4 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 1 | 4 | 1 |
| Reacquired by franchisor | 0 | 1 | 2 |
| Ceased — other reasons | 6 | 1 | 2 |
| Outlets at end | 113 | 110 | 111 |
| Net change | -5 | -3 | +1 |
0 terminations + 1 non-renewals + 2 ceased (other) = 3 exits ÷ 107 at start = 2.8%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (4) are resales, not exits; reacquisitions by the franchisor (2) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
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