FDD ITEM 20 · FISCAL 2014–2016
My Salon Suite Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2016), My Salon Suite reported 34 franchised outlets at year end. 0 of 27 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.0%— while 7 new outlets opened. Systemwide units moved +100.0% over 2014–2016.
| Status (FTC) | 2014 | 2015 | 2016 |
|---|---|---|---|
| Outlets at start | 3 | 18 | 29 |
| Opened | 15 | 11 | 7 |
| Transfers | 0 | 0 | 0 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 18 | 29 | 36 |
| Net change | +15 | +11 | +7 |
0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 27 at start = 0.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 16 | — |
| TX | 4 | — |
| GA | 3 | — |
| CT | 2 | — |
| MI | 2 | — |
| AZ | 1 | — |
| CO | 1 | — |
| DE | 1 | — |
| MN | 1 | — |
| NC | 1 | — |
| NV | 1 | — |
| NY | 1 | — |
| LA | 0 | 2 |
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