FDD ITEM 20 · FISCAL 2023–2025
PEST AUTHORITY Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), PEST AUTHORITY reported 341 franchised outlets at year end. 7 of 346 franchised outlets open at the start of the year left the system — an annualized exit rate of 2.0%— while 2 new outlets opened. Systemwide units moved +29.5% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 228 | 264 | 347 |
| Opened | 35 | 87 | 2 |
| Transfers | 8 | 18 | 12 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 4 | 7 |
| Outlets at end | 264 | 347 | 342 |
| Net change | +36 | +83 | -5 |
0 terminations + 0 non-renewals + 7 ceased (other) = 7 exits ÷ 346 at start = 2.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (12) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 63 | — |
| GA | 41 | — |
| VA | 30 | — |
| NC | 17 | 1 |
| NJ | 16 | — |
| MI | 15 | — |
| AL | 14 | — |
| TN | 14 | — |
| FL | 13 | — |
| OH | 13 | — |
| SC | 11 | — |
| WI | 10 | — |
| IL | 9 | — |
| IN | 9 | — |
| MD | 9 | — |
| UT | 9 | — |
| MS | 8 | — |
| NY | 6 | — |
| DE | 5 | — |
| AZ | 4 | — |
| NE | 4 | — |
| CA | 3 | — |
| MO | 3 | — |
| OK | 3 | — |
| PA | 3 | — |
| RI | 3 | — |
| IA | 1 | — |
| MN | 1 | — |
| NM | 1 | — |
| PR | 1 | — |
| SD | 1 | — |
| CO | 0 | — |
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