FDD ITEM 20 · FISCAL 2023–2025
Poolwerx Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), Poolwerx reported 107 franchised outlets at year end. 5 of 89 franchised outlets open at the start of the year left the system — an annualized exit rate of 5.6%— while 23 new outlets opened. Systemwide units moved +75.4% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 61 | 61 | 89 |
| Opened | 19 | 33 | 23 |
| Transfers | 0 | 0 | 5 |
| Terminations | 21 | 2 | 1 |
| Non-renewals | 0 | 0 | 4 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 61 | 89 | 107 |
| Net change | 0 | +28 | +18 |
1 terminations + 4 non-renewals + 0 ceased (other) = 5 exits ÷ 89 at start = 5.6%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (5) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 36 | 0 |
| FL | 11 | — |
| CA | 9 | — |
| MN | 9 | — |
| GA | 7 | — |
| SC | 7 | — |
| OK | 5 | — |
| UT | 5 | — |
| CO | 4 | — |
| NC | 4 | — |
| IN | 3 | — |
| AR | 2 | — |
| WI | 2 | — |
| KY | 1 | — |
| OH | 1 | — |
| TN | 1 | — |
| AZ | 0 | — |
| IA | 0 | — |
| NV | 0 | — |
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