FDD ITEM 20 · FISCAL 2021–2025
Pop-A-Lock Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), Pop-A-Lock reported 309 franchised outlets at year end. 64 of 372 franchised outlets open at the start of the year left the system (exit rate 17.2%, fiscal 2025), while 1 new outlets opened. Systemwide units moved -28.2% over 2021–2025.
| Status (FTC) | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Outlets at start | 449 | 440 | 403 | 390 | 379 |
| Opened | 0 | 2 | 0 | 0 | 1 |
| Transfers | 3 | 12 | 4 | 1 | 12 |
| Terminations | 3 | 1 | 2 | 7 | 8 |
| Non-renewals | 0 | 1 | 1 | 4 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 6 | 24 | 10 | 0 | 56 |
| Outlets at end | 440 | 416 | 390 | 379 | 316 |
| Net change | -9 | -24 | -13 | -11 | -63 |
8 terminations + 0 non-renewals + 56 ceased (other) = 64 exits ÷ 372 at start = 17.2%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (12) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 38 | — |
| NY | 31 | — |
| AZ | 28 | — |
| FL | 20 | — |
| MA | 20 | — |
| MO | 19 | — |
| LA | 16 | 7 |
| OH | 16 | — |
| VA | 13 | — |
| PA | 12 | — |
| CA | 10 | — |
| MI | 10 | — |
| NC | 10 | — |
| WI | 10 | — |
| NM | 9 | — |
| IN | 7 | — |
| AR | 6 | — |
| HI | 6 | — |
| TN | 6 | — |
| AL | 5 | — |
| OR | 5 | — |
| KY | 2 | — |
| NJ | 2 | — |
| OK | 2 | — |
| CO | 1 | — |
| CT | 1 | — |
| DC | 1 | — |
| DE | 1 | — |
| KS | 1 | — |
| MD | 1 | — |
| MS | 1 | — |
| NV | 1 | — |
| GA | 0 | — |
| IL | 0 | — |
| ME | 0 | — |
| MN | 0 | — |
| RI | 0 | — |
| SC | 0 | — |
| WA | 0 | — |
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