FDD ITEM 20 · FISCAL 2023–2025
PRO IMAGE FRANCHISE LC FRANCHISE AGREEMENT Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), PRO IMAGE FRANCHISE LC FRANCHISE AGREEMENT reported 154 franchised outlets at year end. 9 of 149 franchised outlets open at the start of the year left the system — an annualized exit rate of 6.0%— while 14 new outlets opened. Systemwide units moved 0.0% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 144 | 154 | 149 |
| Opened | 16 | 9 | 14 |
| Transfers | 2 | 4 | 0 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 6 | 14 | 9 |
| Outlets at end | 154 | 149 | 154 |
| Net change | +10 | -5 | +5 |
0 terminations + 0 non-renewals + 9 ceased (other) = 9 exits ÷ 149 at start = 6.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 35 | 0 |
| TX | 14 | 0 |
| ID | 10 | 0 |
| WA | 10 | 0 |
| UT | 9 | 0 |
| NJ | 8 | 0 |
| CO | 7 | 0 |
| OR | 6 | 0 |
| FL | 5 | 0 |
| NY | 5 | 0 |
| TN | 5 | 0 |
| MO | 4 | 0 |
| PA | 4 | 0 |
| MI | 3 | 0 |
| SC | 3 | 0 |
| AL | 2 | 0 |
| IL | 2 | 0 |
| LA | 2 | 0 |
| MT | 2 | 0 |
| NC | 2 | 0 |
| NE | 2 | 0 |
| NM | 2 | 0 |
| SD | 2 | 0 |
| WY | 2 | 0 |
| AK | 1 | 0 |
| GA | 1 | 0 |
| IA | 1 | 0 |
| KS | 1 | 0 |
| KY | 1 | 0 |
| MD | 1 | 0 |
| MN | 1 | 0 |
| OH | 1 | 0 |
| AZ | 0 | 0 |
| CT | 0 | 0 |
| ND | 0 | 0 |
| OK | 0 | 0 |
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