FDD ITEM 20 · FISCAL 2021–2023
REGUS OFFICE Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2023), REGUS OFFICE reported 4 franchised outlets at year end. 0 of 4 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.0%— while 1 new outlets opened. Systemwide units moved +1.7% over 2021–2023.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 801 | 783 | 766 |
| Opened | 1 | 2 | 1 |
| Transfers | 0 | 0 | 1 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 1 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 783 | 766 | 796 |
| Net change | -18 | -17 | +30 |
0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 4 at start = 0.0%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (1) are resales, not exits; reacquisitions by the franchisor (1) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
The REGUS OFFICE validation checklist
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