FDD ITEM 20 · FISCAL 2023–2025
ROBEKS Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), ROBEKS reported 98 franchised outlets at year end. 8 of 103 franchised outlets open at the start of the year left the system — an annualized exit rate of 7.8%— while 3 new outlets opened. Systemwide units moved -1.0% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 91 | 101 | 106 |
| Opened | 14 | 8 | 3 |
| Transfers | 9 | 3 | 4 |
| Terminations | 3 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 1 | 0 | 0 |
| Ceased — other reasons | 0 | 5 | 8 |
| Outlets at end | 102 | 106 | 101 |
| Net change | +11 | +5 | -5 |
0 terminations + 0 non-renewals + 8 ceased (other) = 8 exits ÷ 103 at start = 7.8%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (4) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 39 | 3 |
| AZ | 14 | — |
| CT | 9 | — |
| VA | 9 | — |
| OH | 8 | — |
| FL | 6 | — |
| IL | 3 | — |
| CO | 2 | — |
| KS | 2 | — |
| MD | 2 | — |
| DC | 1 | — |
| NY | 1 | — |
| UT | 1 | — |
| WA | 1 | — |
| GU | 0 | — |
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