FDD ITEM 20 · FISCAL 2017–2019
SCA Appraisal Services Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2019, from the 2020 FDD · 5+ years old), SCA Appraisal Services reported 101 franchised outlets at year end. 9 of 107 franchised outlets open at the start of the year left the system (exit rate 8.4%, fiscal 2019), while 3 new outlets opened. Systemwide units moved -9.0% over 2017–2019.
| Status (FTC) | 2017 | 2018 | 2019 |
|---|---|---|---|
| Outlets at start | 125 | 111 | 107 |
| Opened | 2 | 1 | 3 |
| Transfers | 6 | 5 | 6 |
| Terminations | 5 | 0 | 3 |
| Non-renewals | 6 | 0 | 0 |
| Reacquired by franchisor | 5 | 1 | 0 |
| Ceased — other reasons | 0 | 4 | 6 |
| Outlets at end | 111 | 107 | 101 |
| Net change | -14 | -4 | -6 |
3 terminations + 0 non-renewals + 6 ceased (other) = 9 exits ÷ 107 at start = 8.4%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (6) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 28 | 0 |
| TX | 11 | 0 |
| FL | 10 | 0 |
| NY | 9 | 0 |
| CO | 4 | — |
| OR | 4 | 0 |
| AZ | 3 | 0 |
| IL | 3 | 0 |
| NC | 3 | — |
| OH | 3 | 0 |
| SC | 3 | 0 |
| UT | 3 | 0 |
| GA | 2 | 0 |
| NM | 2 | — |
| NV | 2 | 0 |
| VA | 2 | 0 |
| CT | 1 | — |
| DC | 1 | — |
| DE | 1 | — |
| LA | 1 | — |
| MO | 1 | 0 |
| NE | 1 | — |
| OK | 1 | 0 |
| PA | 1 | 0 |
| RI | 1 | — |
| AR | 0 | — |
| HI | 0 | 0 |
| IA | 0 | — |
| IN | 0 | — |
| KS | 0 | 0 |
| KY | 0 | — |
| MI | 0 | 0 |
| MN | 0 | — |
| MS | 0 | — |
| MT | 0 | 0 |
| NH | 0 | — |
| NJ | 0 | — |
| TN | 0 | 0 |
| WA | 0 | 0 |
| WI | 0 | — |
| WV | 0 | — |
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