FDD ITEM 20 · FISCAL 2023–2025
SCENTHOUND Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), SCENTHOUND reported 148 franchised outlets at year end. 1 of 117 franchised outlets open at the start of the year left the system — an annualized exit rate of 0.9%— while 33 new outlets opened. Systemwide units moved +102.6% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 39 | 76 | 122 |
| Opened | 37 | 46 | 33 |
| Transfers | 2 | 3 | 3 |
| Terminations | 0 | 0 | 1 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 1 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 76 | 122 | 154 |
| Net change | +37 | +46 | +32 |
1 terminations + 0 non-renewals + 0 ceased (other) = 1 exits ÷ 117 at start = 0.9%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (3) are resales, not exits; reacquisitions by the franchisor (1) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 32 | 6 |
| TX | 24 | — |
| GA | 15 | — |
| CO | 8 | — |
| UT | 7 | — |
| PA | 6 | — |
| SC | 6 | — |
| KS | 5 | — |
| TN | 5 | — |
| VA | 5 | — |
| AL | 4 | — |
| CA | 4 | — |
| IL | 3 | — |
| MN | 3 | — |
| NC | 3 | — |
| OR | 3 | — |
| ID | 2 | — |
| IN | 2 | — |
| MD | 2 | — |
| NJ | 2 | — |
| NV | 2 | — |
| WI | 2 | — |
| AZ | 1 | — |
| MI | 1 | — |
| OK | 1 | — |
The SCENTHOUND validation checklist
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