SBA 7(a)/504 FOIA · FY1991–PRESENT · MASSACHUSETTS
SENIOR HELPERS franchise in Massachusetts: what the public record shows
Franchisees of SENIOR HELPERS in Massachusetts have taken 11 SBA loans in the FY1991–present FOIA files (average $655,000). Fewer than 30 of them were approved through FY2020 and have resolved, so no local loss ratio is published. SENIOR HELPERS's national ratio is 0.9× (not clearly different from 1.0×). Its latest FDD Item 20 state table reports 15 franchised outlets in Massachusetts (fiscal 2025) — about 0.21 per 100k residents.
Loans in MA
11
Charged off (all years)
0 of 5
Loss ratio in MA
—
Loss ratio nationally (not clear)
0.9×
Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = MA. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.
Businesses in this industry
1,130
statewide, all operators
Per 100k residents
15.8
national 17.4
Versus the country
-9%
thinner
Every business in SENIOR HELPERS's industry operating in Massachusetts — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.
Avg weekly wage, this industry
$969
Massachusetts, BLS QCEW 2025
National average
$799
same industry, all states
Versus the country
+21%
costlier to staff
What SENIOR HELPERS's industry actually pays workers in Massachusetts, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.
| Fiscal year | Franchised | Company-owned |
|---|---|---|
| 2021 | 13 | — |
| 2022 | 13 | — |
| 2023 | 14 | — |
| 2023 | 14 | — |
| 2024 | 15 | — |
| 2025 | 15 | — |
| System | Loans in MA | Charged off (all years) | Loss ratio in MA | Units in MA |
|---|---|---|---|---|
| Home Instead | 23 | 0 of 16 | — | 17 |
| Right at Home | 12 | 0 of 10 | — | 13 |
| Visiting Angels | 9 | 0 of 6 | — | — |
Other systems in SENIOR HELPERS's sector whose franchisees borrowed in Massachusetts. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.
A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing SENIOR HELPERS’ numbers, including talking you out of a bad deal.