FDD ITEM 20 · FISCAL 2023–2025
SEROTONIN CENTER FACILITY Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), SEROTONIN CENTER FACILITY reported 8 franchised outlets at year end. 5 of 6 franchised outlets open at the start of the year left the system — an annualized exit rate of 83.3%— while 7 new outlets opened. Systemwide units moved +175.0% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 1 | 4 | 9 |
| Opened | 2 | 6 | 7 |
| Transfers | 0 | 0 | 0 |
| Terminations | 0 | 2 | 5 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 4 | 9 | 11 |
| Net change | +3 | +5 | +2 |
5 terminations + 0 non-renewals + 0 ceased (other) = 5 exits ÷ 6 at start = 83.3%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| MO | 2 | — |
| NJ | 2 | — |
| CT | 1 | — |
| SC | 1 | — |
| TN | 1 | — |
| TX | 1 | — |
| FL | 0 | 3 |
| MA | 0 | — |
| VA | 0 | — |
The SEROTONIN CENTER FACILITY validation checklist
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