Verified — real FDD extraction
SBA-eligible · directory code S8809 since 2026
SERVICEMASTER RESTORE
Other · independent · est. —
ServiceMaster Restore is a disaster restoration franchise handling water, fire, smoke, and mold damage cleanup and reconstruction for homes and businesses. A franchisee operates an on-call restoration business with trained technicians and specialized drying and cleaning equipment, working primarily through insurance claims and national accounts.
SERVICEMASTER RESTORE net unit count declined -2.2% from 2023–2025 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Proven & steady
Distress
A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse. The main concern in the record: the system is shrinking.
Exit rate · latest year
2.5%
fiscal 2025, per Item 20
Cost to open
$288K–$474K
Item 7 total investment range
SBA loan defaults
7.6%
vs 14.8% avg across rated brands
Behind the verdict
the record, factor by factor · Item 20
3-yr trend · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness
Systemwide units
2023–2025
Survival record
FDD Item 20 · outlet status by year
In fiscal 2025, 48 of 1,932 franchised outlets left the system — a 2.5% annualized exit rate. Not every exit is a failure — but this is the measurable floor.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 2,071 | 1,952 | 1,932 |
| Opened | 45 | 47 | 26 |
| Transfers | 83 | 73 | 51 |
| Terminations | 58 | 12 | 8 |
| Non-renewals | 77 | 30 | 11 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 29 | 25 | 29 |
| Outlets at end | 1,952 | 1,932 | 1,910 |
| Net change | -119 | -20 | -22 |
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 402 SBA-backed loans to SERVICEMASTER RESTORE franchisees since 1991. Of the 262 that have resolved, 7.6% were charged off (defaulted) rather than paid in full, versus 14.8% across 576 rated brands.
7.6%
20 of 262 resolved defaulted
70.4%
avg. charged-off $ ÷ approved $
5.4%
default rate × loss severity
$676,744
what recent franchisees borrowed
70 mo
approval → charge-off, defaulted loans
45 vs 31
distinct banks still lending
Charge-off rate by loan approval year (%)
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO SERVICEMASTER RESTORE BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
The owner's side of the deal
FDD × federal loan record
A typical SERVICEMASTER RESTORE buyer since 2020 borrowed $677K through SBA — about $82K a year in debt service. Against the brand's own disclosed median unit revenue of $591K, that is 13.8% of every dollar the store takes in — before rent, payroll, food, or royalty.
Who finances it
Wells Fargo Bank National Association
5.4% of this brand's loans
That lender charges off 15.6% of its loans to other franchise brands, vs 14.8% nationally.
Who buys it
52.2%
first-time franchise owners
The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.
Does experience help here?
−3.1pp
multi-unit vs single-unit owners
Owners of multiple units default at 5.1%; single-unit owners at 8.2%.
Computed from 402 SBA 7(a)/504 loans to SERVICEMASTER RESTORE franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $73K franchise fee (Item 5) and a total investment of $288K–$474K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.
To open (Item 7)
$288K–$474K
all-in investment range
Franchise fee (Item 5)
$73K
upfront, one-time
Royalty (Item 6)
10%
of sales, ongoing
Your figure — cross-check against this brand's Item 19 and current-owner validation.
Royalty you'd pay / yr
$100K
10% of sales, before profit
Over a 10-yr term
$1M
royalties alone, excl. ad fund
This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.
Build a real pro-forma for SERVICEMASTER RESTORE with an independent CPAModeled risk
FDD Risk Score · modeled from the public record
Modeled from the public record, this brand looks safer than 88% of systems we score.
Risk percentile
12 / 100
Measured
Modeled SBA charge-off
7.6%
Observed SBA charge-off
7.6%
Top drivers: System size (log units) (lowers) · Share financed by high-loss lenders (lowers) · Single-lender dependence (raises) · Item 3 litigation (log) (lowers). 50+ resolved loans and complete disclosure data — the score is checkable against the brand's observed rate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
No recent closures, bankruptcies, or major lawsuits found in the news for SERVICEMASTER RESTORE. That's a good sign — but it reflects news coverage, not a guarantee.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing SERVICEMASTER RESTORE's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →SERVICEMASTER RESTORE franchise questions, answered from the filings
What percentage of SERVICEMASTER RESTORE franchises closed last year?
In SERVICEMASTER RESTORE's latest FDD Item 20 (fiscal 2025), 48 of 1,932 franchised outlets left the system — an annualized exit rate of 2.5%. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.
How much does a SERVICEMASTER RESTORE franchise cost?
Per SERVICEMASTER RESTORE's 2026 FDD, buying in requires an initial franchise fee of $73K (Item 5) and a total initial investment of $288K–$474K (Item 7).
What royalty does SERVICEMASTER RESTORE charge?
SERVICEMASTER RESTORE charges an ongoing royalty of 10.0% of gross sales, per Item 6 of its 2026 FDD.
Does SERVICEMASTER RESTORE disclose earnings (Item 19)?
Yes — SERVICEMASTER RESTORE makes a financial performance representation in Item 19 of its 2026 FDD, reporting a median unit volume of $591K. Read it closely: franchisors choose which units and which metrics to include.
How often do SBA loans for SERVICEMASTER RESTORE franchises default?
Across 402 SBA-backed loans to SERVICEMASTER RESTORE franchisees since 1991, 20 of the 262 that have resolved were charged off — a 7.6% default rate, versus about 14.8% across all rated franchise brands. This is the lender's-eye view of franchisee failure, drawn from public SBA 7(a)/504 FOIA data and independent of the franchisor's own disclosures.