FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · CONNECTICUT

SERVICEMASTER RESTORE franchise in Connecticut: what the public record shows

Franchisees of SERVICEMASTER RESTORE in Connecticut have taken 10 SBA loans in the FY1991–present FOIA files (average $107,380). Fewer than 30 of them were approved through FY2020 and have resolved, so no local loss ratio is published. SERVICEMASTER RESTORE's national ratio is 0.5×. Its latest FDD Item 20 state table reports 31 franchised outlets in Connecticut (fiscal 2025) — about 0.84 per 100k residents.

SBA loan outcomes · Connecticutvs same-year franchise loans

Loans in CT

10

Charged off (all years)

1 of 6

Loss ratio in CT

—

Loss ratio nationally

0.5×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = CT. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Connecticut vs nationalTypical density

Businesses in this industry

1,043

statewide, all operators

Per 100k residents

28.4

national 26.7

Versus the country

+6%

denser

Every business in SERVICEMASTER RESTORE's industry operating in Connecticut — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Connecticut vs nationalTypical wages

Avg weekly wage, this industry

$664

Connecticut, BLS QCEW 2025

National average

$659

same industry, all states

Versus the country

+1%

costlier to staff

What SERVICEMASTER RESTORE's industry actually pays workers in Connecticut, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Franchised outlets in Connecticut · FDD Item 20-2 over the disclosed window
Fiscal yearFranchisedCompany-owned
2023330
2024330
2025310
Same-sector systems with SBA loan history in Connecticut2 systems
SystemLoans in CTCharged off (all years)Loss ratio in CTUnits in CT
SERVPRO140 of 9—31
Paul Davis Restoration60 of 3—3

Other systems in SERVICEMASTER RESTORE's sector whose franchisees borrowed in Connecticut. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing SERVICEMASTER RESTORE’s numbers, including talking you out of a bad deal.

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