FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · NORTH CAROLINA

SERVPRO (UNIT) franchise in North Carolina: what the public record shows

Franchisees of SERVPRO (UNIT) in North Carolina have taken 47 SBA loans since 1991 (average $622,002), and of the 24 loans whose story has ended, 4.2% were charged off — versus 6.4% for SERVPRO (UNIT) nationally and 14.8% across all rateable franchise brands. Its latest FDD Item 20 state table reports 87 franchised outlets in North Carolina (fiscal 2025) — about 0.79 per 100k residents.

SBA loan outcomes · North Carolinavs national

Loans in NC

47

Resolved

24

Local charge-off

4.2%

National charge-off

6.4%

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = NC. Charge-off rate = charged-off ÷ (charged-off + paid-in-full); open loans excluded. A local rate is published only when the resolved cohort clears our floor.

Market density · North Carolina vs nationalTypical density

Businesses in this industry

2,898

statewide, all operators

Per 100k residents

26.2

national 26.7

Versus the country

-2%

thinner

Every business in SERVPRO (UNIT)'s industry operating in North Carolina — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across 198 brand-state cells in our loan data, the densest quartile charges off at 5.6% versus 18.1% in the thinnest. A crowded market is usually proven demand; an empty one is often empty for a reason.

Franchised outlets in North Carolina · FDD Item 20+10 over the disclosed window
Fiscal yearFranchisedCompany-owned
2023770
2024830
2025870
Same-sector systems with SBA loan history in North Carolina4 systems
SystemLoans in NCLocal charge-offUnits in NC
The Grounds Guys14thin
WINDOW GENIE9thin6
MOLLY MAID7thin17
Maid Brigade6thin3

Same sector, same state, same public records — how SERVPRO (UNIT) compares to the systems a buyer in North Carolina would actually be choosing between. Local rates under 10 resolved loans are marked thin, not hidden.

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