FDD ITEM 20 · FISCAL 2020–2025
SIT STILL Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), SIT STILL reported 30 franchised outlets at year end. 1 of 24 franchised outlets open at the start of the year left the system (exit rate 4.2%, fiscal 2025), while 7 new outlets opened. Systemwide units moved 3 → 30 units over 2020–2025.
| Status (FTC) | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Outlets at start | 2 | 3 | 4 | 8 | 17 | 24 |
| Opened | 1 | 1 | 4 | 11 | 7 | 7 |
| Transfers | 0 | 0 | 0 | 0 | 0 | 0 |
| Terminations | 0 | 0 | 0 | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 1 | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 | 0 | 0 | 1 |
| Outlets at end | 3 | 4 | 8 | 17 | 24 | 30 |
| Net change | +1 | +1 | +4 | +9 | +7 | +6 |
0 terminations + 0 non-renewals + 1 ceased (other) = 1 exits ÷ 24 at start = 4.2%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| OR | 4 | 0 |
| AZ | 3 | — |
| NY | 3 | — |
| OH | 3 | — |
| TX | 3 | — |
| ID | 2 | — |
| KY | 2 | — |
| TN | 2 | — |
| WA | 2 | — |
| FL | 1 | — |
| GA | 1 | — |
| IN | 1 | — |
| OK | 1 | — |
| RI | 1 | — |
| WI | 1 | — |
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