FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S2888 since 2018

SMASHBURGER

Food & Dining · independent · est. —

Smashburger is a fast-casual burger restaurant known for smashing beef patties on a hot griddle for a seared crust, plus fries, shakes, and chicken sandwiches. Customers order made-to-order burgers to eat in or take out. A franchisee operates a restaurant, managing kitchen and counter staff and daily service.

SMASHBURGER net unit count declined -3.7% from 20212023 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Showing strain

Distress

0
STABLE

The disclosed record shows weakness — shrinking units, elevated exits, or churn — worth reading closely before going further.

Exit rate · latest year

7.3%

vs 8.6% across 137 food & dining systems

Cost to open

$1.2M–$2.2M

Item 7 total investment range

SBA loan defaults

Too few resolved

13 loans exist; too few resolved to rate

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Weak
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Weak
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Not Disc.
Transparency15%

Item 19 disclosure + completeness

Weak

Systemwide units

2021–2023

-3.7%
219202121720222112023

Survival record

FDD Item 20 · outlet status by year

In fiscal 2023, 6 of 82 franchised outlets left the system — a 7.3% annualized exit rate, vs 8.6% across 137 food & dining systems. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202120222023
Outlets at start213219217
Opened122
Transfers070
Terminations000
Non-renewals000
Reacquired by franchisor020
Ceased — other reasons896
Outlets at end219217211
Net change+6-2-6

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 13 SBA-backed loans to SMASHBURGER franchisees since 2011. Most are still open, so there is not yet a resolved cohort large enough to rate.

Charge-off rate

8 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$509,020

what recent franchisees borrowed

Median time to default

57 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

3 vs 5

distinct banks still lending

Charge-off rate by loan approval year (%)

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO SMASHBURGER BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $40K franchise fee (Item 5) and a total investment of $1.2M–$2.2M (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.

To open (Item 7)

$1.2M–$2.2M

all-in investment range

Franchise fee (Item 5)

$40K

upfront, one-time

Royalty (Item 6)

5.5%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — this brand discloses no Item 19 earnings; validate with current & former owners.

Royalty you'd pay / yr

$55K

5.5% of sales, before profit

Over a 10-yr term

$550K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for SMASHBURGER with an independent CPA

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 7 wage cases against operators of this system, recovering $17K in back wages for 91 workers, including 2 child-labor cases. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

7

Back wages owed

$17K

Employees affected

91

Since 2020

0

2 of these cases involved child-labor violations, covering 4 minors across the system's franchised locations.

Read this carefully. The employers in these cases are individual SMASHBURGER franchisees — separately owned businesses operating under the brand name — not SMASHBURGER itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2019.

Modeled risk

FDD Risk Score · modeled from the public record

Moderate

The public record puts this brand toward the middle of the systems we score — but the evidence is thin, so treat it as a range, not a number.

Risk percentile (range)

37–61 / 100

Directional

Modeled SBA charge-off

12.3%

Observed SBA charge-off

25.0%

Top drivers: Investment ceiling (log) (lowers) · System size (log units) (raises) · Net unit growth (raises) · Royalty rate (raises). Thin loan history — treat this as a range, not a number. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for SMASHBURGER. That's a good sign — but it reflects news coverage, not a guarantee.

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SMASHBURGER franchise questions, answered from the filings

What percentage of SMASHBURGER franchises closed last year?

In SMASHBURGER's latest FDD Item 20 (fiscal 2023), 6 of 82 franchised outlets left the system — an annualized exit rate of 7.3% — compared with 8.6% across 137 food & dining systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a SMASHBURGER franchise cost?

Per SMASHBURGER's 2024 FDD, buying in requires an initial franchise fee of $40K (Item 5) and a total initial investment of $1.2M–$2.2M (Item 7).

What royalty does SMASHBURGER charge?

SMASHBURGER charges an ongoing royalty of 5.5% of gross sales, per Item 6 of its 2024 FDD.

Does SMASHBURGER disclose earnings (Item 19)?

No — SMASHBURGER's 2024 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.

Is SMASHBURGER a good franchise to buy? Health score, exit rate & costs (2026) · Franchise Watch Desk