FDD ITEM 20 · FISCAL 2023–2025
SOCIAL INDOOR Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), SOCIAL INDOOR reported 50 franchised outlets at year end. 2 of 46 franchised outlets open at the start of the year left the system (exit rate 4.3%, fiscal 2025), while 10 new outlets opened. Systemwide units moved +21.4% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 49 | 56 | 56 |
| Opened | 8 | 4 | 10 |
| Transfers | 0 | 4 | 3 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 1 | 0 |
| Reacquired by franchisor | 1 | 7 | 4 |
| Ceased — other reasons | 1 | 1 | 2 |
| Outlets at end | 56 | 56 | 68 |
| Net change | +7 | 0 | +12 |
0 terminations + 0 non-renewals + 2 ceased (other) = 2 exits ÷ 46 at start = 4.3%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (3) are resales, not exits; reacquisitions by the franchisor (4) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| MN | 13 | 1 |
| FL | 4 | 1 |
| TX | 4 | 5 |
| WI | 4 | 0 |
| AZ | 3 | — |
| TN | 3 | — |
| AL | 2 | — |
| CA | 2 | 1 |
| CO | 2 | 4 |
| IA | 2 | 1 |
| NC | 2 | 1 |
| SC | 2 | — |
| IL | 1 | — |
| IN | 1 | 2 |
| MA | 1 | — |
| MI | 1 | 1 |
| MO | 1 | — |
| NV | 1 | — |
| SD | 1 | — |
| OH | 0 | 1 |
| OK | 0 | — |
The SOCIAL INDOOR validation checklist
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