FDD ITEM 20 · FISCAL 2023–2025
Superglass Windshield Repair Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), Superglass Windshield Repair reported 180 franchised outlets at year end. 0 of 179 franchised outlets open at the start of the year left the system (exit rate 0.0%, fiscal 2025), while 3 new outlets opened. Systemwide units moved -1.1% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 180 | 185 | 179 |
| Opened | 5 | 4 | 3 |
| Transfers | 5 | 4 | 4 |
| Terminations | 0 | 3 | 0 |
| Non-renewals | 0 | 1 | 0 |
| Reacquired by franchisor | 0 | 1 | 2 |
| Ceased — other reasons | 0 | 5 | 0 |
| Outlets at end | 185 | 179 | 183 |
| Net change | +5 | -6 | +4 |
0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 179 at start = 0.0%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (4) are resales, not exits; reacquisitions by the franchisor (2) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| FL | 20 | 1 |
| CA | 18 | — |
| GA | 13 | — |
| TX | 12 | 1 |
| NC | 8 | — |
| PA | 8 | — |
| MO | 7 | — |
| NJ | 7 | — |
| TN | 7 | — |
| AL | 6 | 1 |
| CO | 6 | — |
| IL | 5 | — |
| AZ | 4 | — |
| MI | 4 | — |
| VA | 4 | — |
| AR | 3 | — |
| MN | 3 | — |
| NY | 3 | — |
| OH | 3 | — |
| SC | 3 | — |
| IA | 2 | — |
| ID | 2 | — |
| IN | 2 | — |
| KY | 2 | — |
| LA | 2 | — |
| MA | 2 | — |
| NE | 2 | — |
| NM | 2 | — |
| OR | 2 | — |
| RI | 2 | — |
| SD | 2 | — |
| CT | 1 | — |
| DC | 1 | — |
| DE | 1 | — |
| HI | 1 | — |
| KS | 1 | — |
| MD | 1 | — |
| MS | 1 | — |
| NH | 1 | — |
| NV | 1 | — |
| OK | 1 | — |
| UT | 1 | — |
| WA | 1 | — |
| WV | 1 | — |
The Superglass Windshield Repair validation checklist
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