FRANCHISE·WATCH·DESK

FDD ITEM 20 · FISCAL 2022–2024

The Designery Item 20: outlets, exits & growth

In its latest FDD Item 20 (fiscal 2024, from the 2025 FDD), The Designery reported 73 franchised outlets at year end. 1 of 21 franchised outlets open at the start of the year left the system (exit rate 4.8%, fiscal 2024), while 53 new outlets opened. Systemwide units moved 4 → 73 units over 2022–2024.

Item 20 · outlet status by yearas filed
Status (FTC)202220232024
Outlets at start2421
Opened41753
Transfers001
Terminations001
Non-renewals000
Reacquired by franchisor000
Ceased — other reasons000
Outlets at end42173
Net change+2+17+52
How the exit count is computedfiscal 2024

1 terminations + 0 non-renewals + 0 ceased (other) = 1 exits ÷ 21 at start = 4.8%

These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (1) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.

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