FDD ITEM 20 · FISCAL 2022–2024
The Designery Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2024), The Designery reported 73 franchised outlets at year end. 1 of 21 franchised outlets open at the start of the year left the system — an annualized exit rate of 4.8%— while 53 new outlets opened. Systemwide units moved +1725.0% over 2022–2024.
| Status (FTC) | 2022 | 2023 | 2024 |
|---|---|---|---|
| Outlets at start | 2 | 4 | 21 |
| Opened | 4 | 17 | 53 |
| Transfers | 0 | 0 | 1 |
| Terminations | 0 | 0 | 1 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 4 | 21 | 73 |
| Net change | +2 | +17 | +52 |
1 terminations + 0 non-renewals + 0 ceased (other) = 1 exits ÷ 21 at start = 4.8%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (1) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
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