Verified — real FDD extraction
SBA-eligible · directory code S1752 since 2017
The Glass Guru
Home Services · independent · est. —
The Glass Guru is a home-services franchise specializing in glass repair, restoration, and replacement—including foggy/failed insulated windows, shower doors, mirrors, and screens. Technicians work both at a shop and on-site at customers' homes. A franchisee runs a glass-repair business with a storefront and mobile service crews.
The Glass Guru net unit count declined -5.1% from 2021–2025 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Showing strain
Distress
The disclosed record shows weakness — shrinking units, elevated exits, or churn — worth reading closely before going further.
Exit rate · latest year
11.4%
vs 4.8% across 42 home services systems
Cost to open
$156K–$385K
Item 7 total investment range
SBA loan defaults
6.7%
15 loans resolved — directional only
Market density · Colorado
Dense market
28% denser than the national average
Behind the verdict
the record, factor by factor · Item 20
3-yr trend · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness
Systemwide units
2021–2025
Survival record
FDD Item 20 · outlet status by year
In fiscal 2025, 8 of 70 franchised outlets left the system — a 11.4% annualized exit rate, vs 4.8% across 42 home services systems. Not every exit is a failure — but this is the measurable floor.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Outlets at start | 72 | 78 | 78 | 72 | 71 |
| Opened | 11 | 7 | 1 | 3 | 11 |
| Transfers | 1 | 1 | 2 | 2 | 2 |
| Terminations | 2 | 3 | 3 | 0 | 1 |
| Non-renewals | 1 | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 2 | 4 | 4 | 4 | 7 |
| Outlets at end | 78 | 78 | 72 | 71 | 74 |
| Net change | +6 | 0 | -6 | -1 | +3 |
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 30 SBA-backed loans to The Glass Guru franchisees since 2014. Only 15 have resolved so far — too thin for a reliable default rate, but 1 of them charged off.
—
15 resolved · too thin to rate
—
avg. charged-off $ ÷ approved $
—
default rate × loss severity
$159,385
what recent franchisees borrowed
48 mo
approval → charge-off, defaulted loans
7 vs 11
distinct banks still lending
Charge-off rate by loan approval year (%)
Loan performance by state
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO THE GLASS GURU BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
The owner's side of the deal
FDD × federal loan record
A typical The Glass Guru buyer since 2020 borrowed $159K through SBA — about $24K a year in debt service. Against the brand's own disclosed median unit revenue of $610K, that is 3.9% of every dollar the store takes in — before rent, payroll, food, or royalty.
Who finances it
the Huntington National Bank
20.7% of this brand's loans
That lender charges off 10.1% of its loans to other franchise brands, vs 14.8% nationally.
Who buys it
48.1%
first-time franchise owners
The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.
Does experience help here?
Not enough resolved loans to split
Computed from 30 SBA 7(a)/504 loans to The Glass Guru franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $50K franchise fee (Item 5) and a total investment of $156K–$385K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.
To open (Item 7)
$156K–$385K
all-in investment range
Franchise fee (Item 5)
$50K
upfront, one-time
Royalty (Item 6)
7%
of sales, ongoing
Your figure — cross-check against this brand's Item 19 and current-owner validation.
Royalty you'd pay / yr
$70K
7% of sales, before profit
Over a 10-yr term
$700K
royalties alone, excl. ad fund
This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.
Build a real pro-forma for The Glass Guru with an independent CPAModeled risk
FDD Risk Score · modeled from the public record
Modeled from the public record, this brand looks riskier than 85% of systems we score.
Risk percentile
85 / 100
Loan-corroborated
Modeled SBA charge-off
18.5%
Observed SBA charge-off
6.7%
Top drivers: System size (log units) (raises) · Share financed by high-loss lenders (raises) · Item 3 litigation (log) (raises) · Item 20 exit rate (raises). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
No recent closures, bankruptcies, or major lawsuits found in the news for The Glass Guru. That's a good sign — but it reflects news coverage, not a guarantee.
9 questions to ask a The Glass Guru franchisee
Built from this brand's own disclosures · take it to your validation calls
The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These are the questions built from what The Glass Guru has actually disclosed — each one carries the number it came from, so you can tell whether the answer squares with the record.
- 01
The Glass Guru’s own Item 20 shows 8 of 70 franchised outlets left the system in fiscal 2025 — about 11.4%. Do you know any of those owners, and do you know why they left?
A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.
FDD Item 20 · FY2025
- 02
2 units transferred to new owners in fiscal 2025. When you look at those, were they people cashing out a good business — or getting out of a bad one?
Transfers count as neutral in every ranking. They are the single easiest place to hide distress.
FDD Item 20 · FY2025
- 03
The system went from 78 units to 74 over 5 disclosed years. What's the explanation you've been given, and do you believe it?
A shrinking system means fewer owners funding the ad fund and support staff you're paying for.
FDD Item 20 · FY2021–FY2025
- 04
You pay 7.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?
Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.
FDD Item 6
- 05
The Glass Guru makes an earnings claim in Item 19. Does your unit look like that number — and do you know which units they included to build it?
Item 19 is legal to build from a flattering subset. Ask whether they excluded new units, closed units, or company stores.
FDD Item 19 · 2026
- 06
How many months did it take to cover your own costs, and how much cash did you burn getting there?
Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.
Not disclosed in any FDD — ask an owner
- 07
What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?
Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.
FDD Items 6, 8, 11
- 08
If your agreement came up for renewal tomorrow at current terms, would you sign again?
The single most predictive question you can ask. A hesitation is the answer.
Ask every owner you speak to
- 09
Who else should I call — including someone who left?
The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.
Ask every owner you speak to
Want this as a checklist you can take to the calls?
I'll email you the printable version, and tell you if The Glass Guru’s numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.
A broker is paid by the franchisor to place you. I'm paid by you — and the job is pressure-testing The Glass Guru's numbers, including talking you out of a bad deal.
This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.
The Glass Guru franchise questions, answered from the filings
What percentage of The Glass Guru franchises closed last year?
In The Glass Guru's latest FDD Item 20 (fiscal 2025), 8 of 70 franchised outlets left the system — an annualized exit rate of 11.4% — compared with 4.8% across 42 home services systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.
How much does a The Glass Guru franchise cost?
Per The Glass Guru's 2026 FDD, buying in requires an initial franchise fee of $50K (Item 5) and a total initial investment of $156K–$385K (Item 7).
What royalty does The Glass Guru charge?
The Glass Guru charges an ongoing royalty of 7.0% of gross sales, per Item 6 of its 2026 FDD.
Does The Glass Guru disclose earnings (Item 19)?
Yes — The Glass Guru makes a financial performance representation in Item 19 of its 2026 FDD, reporting a median unit volume of $610K. Read it closely: franchisors choose which units and which metrics to include.