FRANCHISE·WATCH·DESK

Verified — real FDD extraction

Not found in the SBA Franchise Directory under this name — though SBA loans to its franchisees exist; verify eligibility with your lender

THE MAIDS

Other · independent · est. —

The Maids is a residential cleaning franchise known for its team-based approach to house cleaning. A franchisee manages an office that dispatches uniformed cleaning teams to recurring household customers across a defined territory.

THE MAIDS net unit count grew +5.5% from 20232025 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & steady

Distress

0
STABLE

A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse. The main concern in the record: too many owners are failing outright rather than selling.

Exit rate · latest year

5.5%

fiscal 2025, per Item 20

Cost to open

$118K–$141K

Item 7 total investment range

SBA loan defaults

13.0%

23 loans resolved — directional only

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Fair
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Weak
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Strong
Transparency15%

Item 19 disclosure + completeness

Strong

Systemwide units

2023–2025

+5.5%
403202342120244252025

Survival record

FDD Item 20 · outlet status by year

In fiscal 2025, 21 of 385 franchised outlets left the system — a 5.5% annualized exit rate. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202320242025
Outlets at start411403421
Opened52230
Transfers564
Terminations11620
Non-renewals001
Reacquired by franchisor000
Ceased — other reasons000
Outlets at end403421425
Net change-8+18+4

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 59 SBA-backed loans to THE MAIDS franchisees since 2013. Only 23 have resolved so far — too thin for a reliable default rate, but 3 of them charged off.

Charge-off rate

23 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$191,911

what recent franchisees borrowed

Median time to default

23 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

10 vs 16

distinct banks still lending

Charge-off rate by loan approval year (%)

Loan performance by state

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO THE MAIDS BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Manageable debt load

A typical THE MAIDS buyer since 2020 borrowed $192K through SBA — about $28K a year in debt service. Against the brand's own disclosed median unit revenue of $764K, that is 3.7% of every dollar the store takes in — before rent, payroll, food, or royalty.

Who finances it

United Midwest Savings Bank National Association

36.8% of this brand's loans

That lender charges off 35.0% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

84.3%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

Not enough resolved loans to split

Computed from 59 SBA 7(a)/504 loans to THE MAIDS franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $60K franchise fee (Item 5) and a total investment of $118K–$141K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$118K–$141K

all-in investment range

Franchise fee (Item 5)

$60K

upfront, one-time

Royalty (Item 6)

6.9%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — cross-check against this brand's Item 19 and current-owner validation.

Royalty you'd pay / yr

$69K

6.9% of sales, before profit

Over a 10-yr term

$690K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for THE MAIDS with an independent CPA

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 6 wage cases against operators of this system, recovering $74K in back wages for 136 workers. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

6

Back wages owed

$74K

Employees affected

136

Since 2020

0

Read this carefully. The employers in these cases are individual THE MAIDS franchisees — separately owned businesses operating under the brand name — not THE MAIDS itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2016.

Modeled risk

FDD Risk Score · modeled from the public record

High risk

Modeled from the public record, this brand looks riskier than 84% of systems we score.

Risk percentile

84 / 100

Loan-corroborated

Modeled SBA charge-off

18.2%

Observed SBA charge-off

13.0%

Top drivers: Share financed by high-loss lenders (raises) · Investment ceiling (log) (raises) · System size (log units) (lowers) · Single-lender dependence (lowers). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for THE MAIDS. That's a good sign — but it reflects news coverage, not a guarantee.

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THE MAIDS franchise questions, answered from the filings

What percentage of THE MAIDS franchises closed last year?

In THE MAIDS's latest FDD Item 20 (fiscal 2025), 21 of 385 franchised outlets left the system — an annualized exit rate of 5.5%. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a THE MAIDS franchise cost?

Per THE MAIDS's 2026 FDD, buying in requires an initial franchise fee of $60K (Item 5) and a total initial investment of $118K–$141K (Item 7).

What royalty does THE MAIDS charge?

THE MAIDS charges an ongoing royalty of 6.9% of gross sales, per Item 6 of its 2026 FDD.

Does THE MAIDS disclose earnings (Item 19)?

Yes — THE MAIDS makes a financial performance representation in Item 19 of its 2026 FDD, reporting a median unit volume of $764K. Read it closely: franchisors choose which units and which metrics to include.

Is THE MAIDS a good franchise to buy? Health score, exit rate & costs (2026) · Franchise Watch Desk