FDD ITEM 20 · FISCAL 2013–2023
Transworld Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2023, from the 2024 FDD · 1+ year old), Transworld reported 442 franchised outlets at year end. 22 of 380 franchised outlets open at the start of the year left the system (exit rate 5.8%, fiscal 2023), while 84 new outlets opened. Systemwide units moved +29.5% over 2021–2023.
| Status (FTC) | 2013 | 2014 | 2015 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|
| Outlets at start | 86 | 130 | 157 | 302 | 342 | 381 |
| Opened | 49 | 36 | 21 | 73 | 54 | 84 |
| Transfers | 1 | 4 | 1 | 13 | 8 | 21 |
| Terminations | 2 | 5 | 1 | 33 | 15 | 22 |
| Non-renewals | 0 | 0 | 0 | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 3 | 4 | 6 | 0 | 0 | 0 |
| Outlets at end | 130 | 157 | 171 | 342 | 381 | 443 |
| Net change | +44 | +27 | +14 | +40 | +39 | +62 |
22 terminations + 0 non-renewals + 0 ceased (other) = 22 exits ÷ 380 at start = 5.8%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (21) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 30 | 0 |
| NY | 23 | 0 |
| CA | 12 | 0 |
| IN | 12 | 0 |
| TN | 10 | 0 |
| NJ | 8 | 0 |
| VA | 8 | 0 |
| AL | 7 | 0 |
| NC | 6 | 0 |
| WI | 6 | 0 |
| CT | 5 | 0 |
| IL | 4 | 0 |
| PA | 4 | 0 |
| UT | 4 | 0 |
| AR | 3 | 0 |
| CO | 3 | 0 |
| KY | 3 | 0 |
| MO | 3 | 0 |
| SC | 3 | 0 |
| GA | 2 | 0 |
| MA | 2 | 0 |
| MD | 2 | 0 |
| OK | 2 | 0 |
| AZ | 1 | 0 |
| IA | 1 | 0 |
| KS | 1 | 0 |
| MI | 1 | 0 |
| MN | 1 | 0 |
| ND | 1 | 0 |
| NE | 1 | 0 |
| NV | 1 | 0 |
| OH | 1 | 0 |
| FL | 0 | 0 |
| LA | 0 | 0 |
The Transworld validation checklist
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