FDD ITEM 20 · FISCAL 2013–2016
Vision Source Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2016, from the 2017 FDD · 8+ years old), Vision Source reported 3,344 franchised outlets at year end. 150 of 3,262 franchised outlets open at the start of the year left the system (exit rate 4.6%, fiscal 2016), while 232 new outlets opened. Systemwide units moved +19.6% over 2013–2016.
| Status (FTC) | 2013 | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Outlets at start | 2,638 | 2,797 | 3,023 | 3,262 |
| Opened | 314 | 352 | 374 | 232 |
| Transfers | 19 | 42 | 28 | 23 |
| Terminations | 45 | 34 | 38 | 70 |
| Non-renewals | 58 | 41 | 25 | 44 |
| Reacquired by franchisor | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 52 | 51 | 72 | 36 |
| Outlets at end | 2,797 | 3,023 | 3,262 | 3,344 |
| Net change | +159 | +226 | +239 | +82 |
70 terminations + 44 non-renewals + 36 ceased (other) = 150 exits ÷ 3,262 at start = 4.6%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (23) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 382 | 0 |
| TX | 259 | 0 |
| FL | 154 | 0 |
| IL | 136 | 0 |
| MI | 122 | 0 |
| NC | 114 | 0 |
| PA | 114 | 0 |
| OH | 111 | 0 |
| TN | 104 | 0 |
| IN | 102 | 0 |
| NY | 93 | 0 |
| KS | 88 | 0 |
| IA | 87 | 0 |
| WA | 86 | 0 |
| MO | 84 | 0 |
| OR | 81 | 0 |
| OK | 77 | 0 |
| WI | 74 | 0 |
| GA | 69 | 0 |
| NE | 65 | 0 |
| CO | 63 | 0 |
| VA | 57 | 0 |
| NJ | 55 | 0 |
| AR | 53 | 0 |
| KY | 53 | 0 |
| MA | 53 | 0 |
| MS | 49 | 0 |
| AL | 48 | 0 |
| LA | 47 | 0 |
| AZ | 42 | 0 |
| MN | 40 | 0 |
| MD | 36 | 0 |
| ID | 34 | 0 |
| SC | 32 | 0 |
| NH | 30 | 0 |
| HI | 29 | 0 |
| NV | 25 | 0 |
| UT | 25 | 0 |
| WV | 25 | 0 |
| NM | 23 | 0 |
| AK | 18 | 0 |
| WY | 18 | 0 |
| SD | 16 | 0 |
| ND | 15 | 0 |
| MT | 13 | 0 |
| DE | 12 | 0 |
| CT | 11 | 0 |
| VT | 10 | 0 |
| RI | 7 | 0 |
| ME | 2 | 0 |
| DC | 1 | 0 |
The Vision Source validation checklist
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